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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I cannot open my ipad, I have tried holding the button down

Customer Question

I cannot open my ipad
JA: Thanks. Can you give me any more details about your issue?
Customer: I have tried holding the button down for 10 seconds
JA: OK got it. Last thing — Mac Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Mac
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What is your iPad showing ? Is it showing blank screen ?

Expert:  Ashik replied 1 year ago.

What happens when you turn on or open your iPad ?

You said you tried holding the button for 10 second. What button did you hold down ?

Please type your reply at the box below and hit Send.

Expert:  Ashik replied 1 year ago.

Do you still need help ?