Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

My husband responded to website Bible verse a day thing

Customer Question
My husband responded to website...
My husband responded to website for a Bible verse a day thing yesterday. He got the first one today...but along with that he is being flooded with ads etc. In the settings on his iphone 6 there is an email a/c set up by the profile "Daily Bible Verse". He hates anything like this on his phone How can I help him get rid of it all?
Submitted: 2 years ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 2 hours by:
2/12/2016
Mac Support Specialist: Tim, Mac Enthusiast replied 2 years ago
Tim
Tim, Mac Enthusiast
Category: Mac
Satisfied Customers: 898
Experience: Sr Engineer at Yanna
Verified

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.

Ask Your Own Mac Question
Mac Support Specialist: Tim, Mac Enthusiast replied 2 years ago

He will need to unsubscribe from the mail he does not want, sadly even some of the sites that send a daily bible vs also SELL your contact info....I had it happen to me as well with the same type service.

Ask Your Own Mac Question
Customer reply replied 2 years ago
No thanks.
Mac Support Specialist: Tim, Mac Enthusiast replied 2 years ago

No thanks? The above is what he needs to do to get rid of them, unsubscribe from the emails he is getting in, there should be a unsubscribe link at the bottom of the spam emails, and that will prevent them from coming. Does that make sense?

Ask Your Own Mac Question
Customer reply replied 2 years ago
we have done that. Now trying to remove the actual email a/c that is in his settings.
Mac Support Specialist: Tim, Mac Enthusiast replied 2 years ago

So you want to remove his email account?

Ask Your Own Mac Question
Customer reply replied 2 years ago
Not his email a/c. The email a/c that has appeared in his settings complete with login and password ***** Of course he doesn't know these as it is not his a/c. His email a/c is the a/c that has suddenly started receiving all this junk mail.
Mac Support Specialist: Tim, Mac Enthusiast replied 2 years ago

I'm sorry but i'm a little confused, so there is a 2nd email account on his phone that is not his, is that correct?

Ask Your Own Mac Question
Mac Support Specialist: Tim, Mac Enthusiast replied 2 years ago

Ok, that's really odd, those do not just show up on their own, could be a virus perhaps.....what type of phone, i'll give you instructions on how to remove the unwanted account.

Ask Your Own Mac Question
Customer reply replied 2 years ago
Iphone6
Mac Support Specialist: Tim, Mac Enthusiast replied 2 years ago

Ok, follow these steps to remove the unwanted account.

  1. From the Home screen, tap Settings.
  2. Scroll to and tap Mail, Contacts, Calendars.
  3. Under Accounts, tap on the email account you want to delete.
  4. Tap Delete Account.
  5. Tap Delete from My iPhone.
Ask Your Own Mac Question
Mac Support Specialist: Tim, Mac Enthusiast replied 2 years ago

Did this fix your issue? If not please let me know.

Ask Your Own Mac Question
Customer reply replied 2 years ago
No. Followed to step 4. No delete a/c came up.
Mac Support Specialist: Tim, Mac Enthusiast replied 2 years ago

should have worked, try this link, it has visual aids

http://osxdaily.com/2013/08/10/delete-mail-account-from-iphone-ipad/

Ask Your Own Mac Question
Was this answer helpful?
Ask Tim Your Own Question
Tim
Tim
Tim, Mac Enthusiast
Category: Mac
Satisfied Customers: 898
898 Satisfied Customers
Experience: Sr Engineer at Yanna

Tim is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
my ipad is not accepting my code and wont let me in
my ipad is not accepting my code and won't let me in… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,554 satisfied customers
How to un-restore iPhone?
I just accidentally restored my new iPhone back to my older version. Is there any way to undo that? I've lost all my pics, messages, and info on my calendar.… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
Iphone is talking to me but won't unlock
JACustomer: My phone is locked and it is talking to me but won't unlock when I enter my pass-code. What should I do?… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
How I download photos from IPhone to PC. Not Sure. IPhone 8.
first try. I used to do it on her 6. throught Itunes … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
IPhone is disabled and said to connect to iTune. My iPhone
My iPhone is disabled and said to connect to iTune. Forgot my pass word so cannot get into my iphone … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
291 satisfied customers
It won't come back on it says iPhone/restore. It is a iPhone
It comes on and says plug in and iTunes is on the screen now … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,412 satisfied customers
Restore iphone. How to restore my iphone. Just happened
restore iphone JA: What Operating System (OS) are you running on your iPhone? Customer: how to restore my iphone JA: The Mac Technician will be able to walk you through that. How long has this been go… read more
Justin Johnson
Justin Johnson
Founder
2,002 satisfied customers
Can i get help with an iphone. Its an iPhone X. I lost it.
i lost it. the find my phone button was turned off with an update or something. but- i used waze and uber yesterday with it and they were able to find me....so I'm hoping someone can help me find my phone by the number … read more
Justin Johnson
Justin Johnson
Founder
2,002 satisfied customers
I misplaced my iPhone pls help. It's an iPhone x. Nothing I
nothing I have been looking around I rang and it's ringing … read more
Jon
Jon
Bachelors Degree
626 satisfied customers
I have an iPhone 7 and an iPhone 7plus. I would like to sell
I have an iPhone 7 and an iPhone 7plus. I would like to sell the iPhone 7 and keep the 7plus. How can i delete the personal data off of the iPhone 7 only? … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
963 satisfied customers
I need to have my iPhone password reader. IPhone password
I receive a message telling me my phone did not backup… read more
Justin Johnson
Justin Johnson
Founder
2,002 satisfied customers
Can't transfer data from old iPhone to new iPhone because
Can't transfer data from old iPhone to new iPhone because the new iPhone is asking for a password ***** an account that isn't mine … read more
Cris
Cris
60 satisfied customers
My iPhone stopped working.
My iphone was working fine and then suddenly just stopped working. It won't turn on.… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,554 satisfied customers
How can I tell if my iPhone has been cloned
How can I tell if my iPhone has been cloned… read more
Daniel
Daniel
554 satisfied customers
IT SAYS IPHONE IS DISABLED WHEN I CONNECT TO ITUNES IT SAYS
IT SAYS IPHONE IS DISABLED WHEN I CONNECT TO ITUNES IT SAYS A VALUE IS MISSING … read more
JJesus Perez Gonzale
JJesus Perez Gonzale
Bachelors of Science, Computer Engineering
43 satisfied customers
The email on my iPad isn't working. What to do?
The email on my iPad isn't working. The page is blank and I can't get it to do anything.… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
After iPhone restore, it wants the Apple ID with an error message
I restored my iphone and now it is wanting the apple id. I keep getting an error message that says there was a problem connecting to the server. What do I do next?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
my iphone wont turn on at all. Even while plugged in.
my iphone won't turn on at all. Even while plugged in.… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x