Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I have an iphone 6s that says it's disabled - I tried to
I have an iphone 6s that says it's disabled - I tried to follow some instructions about itunes etc... but nothing is working … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
My iphone was stolen a few days ago. I used the find iphone
My iphone was stolen a few days ago. I used the find iphone app to locate it and it has been recovered now, but my passcode has been changed and my phone is disabled and still showing as lost … read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
It said I needed to update, I did and now it won't install.
It said I needed to update, I did and now it won't install … read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
I have the iPhone X and it is disabled for some reason. When
I have the iPhone X and it is disabled for some reason. When I connect to itunes it says cannot connect...the value is missing... … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
Its deactivate and I want to un deactivate. IPhone 5s and
its deactivate and I want to un deactivate JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: iPhone 5s and boost mobile JA: How long has this been going … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My phone was disabled tonight and I got it back but it will
hey, my phone was disabled tonight and I got it back but it will not connect to iTunes because i don't use it, My computer says that my phone cannot connect to iTunes because "the value is missing" bu… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
My iPhone became disabled. Verizon stated that they cannot
My iPhone became disabled. Verizon stated that they cannot assist and we should go to an Apple store. Apparently it needs to be hooked up to ITunes? … read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
I have an iphone 6 that is disabled at the moment, says to
I have an iphone 6 that is disabled at the moment, says to connect to iTunes, which I have done. The problem was a few nights ago I was trying to put more security on the phone and used the fingerprin… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My phone says iPhone disabled connect itunes I've done that
my phone says iPhone disabled connect itunes I've done that and it says missing value … read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I have an iPhone 4. It is now disabled because I could not
I have an iPhone 4. It is now disabled because I could not remember my passcode. It tells me to connect to iTunes but when I connect to my computer the computer says "itunes could not connecxt to this… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
My iphone is cracked and the screen stopped working on the
My iphone is cracked and the screen stopped working on the left side. It started showing some weird colors and after a while I could barely use the rest of the screen. Now since the screen wasn't touc… read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
I tried unlocking my son's phone last night but he had
I tried unlocking my son's phone last night but he had changed his passcode so it did not work. I tried multiple times and now he is locked out. I own the phone and I need to get the "iPhone disabled"… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I phone is disabled cannot connect to itunes. Have no idea.
tried getting to I tunes, , I phone is disabled and says to go to I tunes, but can't there … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,778 satisfied customers
I had a problem upgrading iPhone 5S to the latest IOS
I had a problem upgrading iPhone 5S to the latest IOS software. Downloaded iTunes into my laptop and started to update the iPhone, but failed after updating 50%+. restarted both the laptop and iPhone,… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
My iPhone says iPhone is disabled connect to iTunes, but the
My iPhone says iPhone is disabled connect to iTunes, but the phone is locked and I can't get it to do anything...help … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,778 satisfied customers
IPhone 7 started saying "your Apple ID has been disabled".
Hi. IPhone 7 started saying "your Apple ID has been disabled". Not sure why so went through the reset process. I can now log in to my Apple ID on my computer, Safari on phone and Icloud on phone (with… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I have just gotten a replacement iphone for my iphone that
I have just gotten a replacement iphone for my iphone that was stolen. I did not originally activate my iphone, my secretary did. How do I activate my iphone? HELP! Mary J. Armstrong… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I connected my iPhone to my iTunes 9 and it prompted me to
I connected my iPhone to my iTunes 9 and it prompted me to update, I clicked donwload and install, however after about 45 minuntes downloading an error message came up saying that the download had fai… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x