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I'm trying to get an app (Adobe Photoshop Sketch) new iPad.

Customer Question
I'm trying to get...

I'm trying to get an app (Adobe Photoshop Sketch) for a new iPad. I have put in my ID which is my email address, but when I try a password ***** either my MacBook Pro or my Apple password, it says that I already have an adobe password. How do I find it?

Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The Mac Technician I'm going to connect you with knows all the tricks and shortcuts. Is there anything else the Mac Technician should be aware of?

I did previously work with Flash on a Toshiba which no longer works.

Technician's Assistant: OK. Got it. Last thing - JustAnswer charges a fee (generally around $36) to post your type of question (you only pay if satisfied). While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.

Submitted: 2 years ago.Category: Mac
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Answered in 1 minute by:
2/11/2016
Mac Support Specialist: Harold Hanna, Computer Hardware Engineer replied 2 years ago
Harold Hanna
Harold Hanna, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 317
Experience: Sr System Administrator at General Dynamics
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Hello how are you doing today?

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Mac Support Specialist: Harold Hanna, Computer Hardware Engineer replied 2 years ago

Do you still have access to your previous email?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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