Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Im trying to buy music from itunes and it wont let me

Customer Question
because my apple id is...
im trying to buy music from itunes and it wont let me because my apple id is blocked and i dont know the security questions
Submitted: 2 years ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 3 minutes by:
2/11/2016
Mac Support Specialist: Richard, Apple Software Engineer replied 2 years ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Hi there and welcome

If the questions cannot be answered, you will need to schedule a call and have this done over the phone as it will involved personal details from you which we cannot do here online.

To do this, click on my link below

Click me to open

Click No Thanks and continue

Then Schedule a call and you can have a call scheduled and over the phone the password *****

But this will have to be done over the phone.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And please take a second to rate my service by clicking one of the stars at the top of the screen then submit.

Thank you

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Richard Your Own Question
Richard
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
47,537 Satisfied Customers
Experience: IT Engineer for over 15 years

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I'm trying to buy some music on iTunes but it is saying i'm
i'm trying to buy some music on iTunes but it is saying i'm disable … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My son's phone is saying his Apple ID is disable. How can i
My son's phone is saying his Apple ID is disable. How can i fix this? Thank you … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
743 satisfied customers
Wont accept my password can do on my laptop but ipad. Dont
wont accept my password ***** do on my laptop but ipad … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Im simply trying to download Pitbull Time of our lives song
Im simply trying to download Pitbull Time of our lives song to my Ipod via my giftcard. At 52 yrs of age, Im an idiot. Please help me? … read more
Jon
Jon
Bachelors Degree
725 satisfied customers
I'm trying to get on apple store, but forgot my password and
I'm trying to get on apple store, but forgot my password ***** now it's says Its for security reasons blocked or something … read more
Richard
Richard
Apple Software Engineer
IT Manager, Consultant
47,537 satisfied customers
Would like to set up an ITunes account where I can pay when
Would like to set up an ITunes account where I can pay when I select songs … read more
Jon
Jon
Bachelors Degree
725 satisfied customers
Cannot remember i apple pass code for my ipad. I have been
Cannot remember i apple pass code for my ipad. I have been tring to change it for two days. I keep getting the same windows but it never gives me an oppotunity to change it. It keeps telling me to wai… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
Hello. I have down loaded Itunes. I have been asked to put
Hello. I have down loaded Itunes. I have been asked to put in an Apple ID. I have given them a password XXXXX an EMail address. I was told go to your email and find your Apple Id. When i went their th… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I would like to change my son's apple id so he can get his
I would like to change my son's apple id so he can get his own down loads and not the ones from his sister or mom's. would i need to get his own email account.… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I cannot sync my Iphone with my ITunes library of music on
I cannot sync my Iphone with my ITunes library of music on my PC after I upgraded my Apple OS to 6.0.1 and changed the ID. The Apple store types say I need to use the old ID or password, but did not e… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
989 satisfied customers
My husband and I share an itunes account thru our ipod touches.
My husband and I share an itunes account thru our ipod touches. We are divorcing and I need to set up my own account without losing the songs and apps I have purchased. I dont know where to even start… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I transferred songs from an old ipod into itunes. When they
I transferred songs from an old ipod into itunes. When they synced into my iphone, they are not playable. They are "grayed" out and I can not select them to play… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
hello my name is XXXXX XXXXX i recently upgraded my IPOD and now
hello my name is XXXXX XXXXX i recently upgraded my IPOD and now my download for safari and music is locked . how can i unlock it so that i can do downloads of music and games? i had to verify my web … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
serial number: 4H7052BGXQU IPOD Shuffle I set up the shuffle
serial number: 4H7052BGXQU IPOD Shuffle I set up the shuffle on my sister's mac computer and now when i connect my shuffle to my laptop, the ipod file is showing it's empty. I have songs on the shuffl… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
989 satisfied customers
had problem with computer had to reboot computer soft wear
had problem with computer had to reboot computer soft wear reinstalled itunes on computer it came back with some of my original apps and music but wont let me sync with out wiping out my apps i have o… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
989 satisfied customers
My son, Jonathan Russell, refuses to seek permission to download
My son, Jonathan Russell, refuses to seek permission to download iTunes. I need to know how to put parental controls on the account. Please respond to my home email address: [email protected]… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I purchase some music via the Itunes store and when I try to
I purchase some music via the Itunes store and when I try to sync my new music or try to move my news to my playlist it wont allow me too..FYI, I am able to sync update my playlist via my desktop but … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
hi name is XXXXX XXXXX question is i need the apple id and password
hi name is XXXXX XXXXX question is i need the apple id and password XXXXX have the mac power book g4 how can i do thanyuo… read more
Choudhary
Choudhary
Master's Degree
186 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x