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I lost my apple password ipadMC184ll/. How do I go back and…

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Hello I lost my...

Hello I lost my apple password ***** my ipadMC184ll/B . How do I go back and retrieve it.

Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The Mac Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.

It is very complicated, I purchased a iPad in Dec, It wouldn't hold a charge so I returned it back to TecReplay They sead that I had to get my ID and password ***** they could get into cloud . I did that ,they came back and sead it didn't work,It was the wrong password ***** have the iPad so I can't go in and reset password, What can I do???help. Thanks

Technician's Assistant: Is there anything else the Mac Technician should be aware of?

I don't think so.

Submitted: 2 years ago.Category: Mac
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Answered in 31 minutes by:
2/3/2016
Mac Support Specialist: Mike, Mac Medic replied 2 years ago
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 9,012
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
Verified

You don't need an iPad to reset your Apple ID password ***** go here with any web browser.

https://iforgot.apple.com/password/verify/appleid#!&section=password

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Mac Support Specialist: Mike, Mac Medic replied 2 years ago

If you are satisfied, please kindly provide an OK or Above Rating - so I get paid. Keep in mind you can always come back to this page at any time regarding this question. Thanks!!

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