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I hav an "add on" dvd player givin to me with my new mac. i…

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i hav an "add on"...
i hav an "add on" dvd player givin to me with my new mac. i have a dvd stuck in it. what is wrong?
Submitted: 2 years ago.Category: Mac
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Answered in 15 minutes by:
2/2/2016
Mac Support Specialist: Mike, Mac Medic replied 2 years ago
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 9,010
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
Verified

Is it an external DVD drive? If so restart the computer and hold the mouse button down... let me know

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Mac Support Specialist: Mike, Mac Medic replied 2 years ago

Did that work there are other methods too? Let me know

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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 9,010
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Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

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