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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 37435
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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Need to disabale stolen i pad.
, My daughter just

Customer Question

need to disabale stolen i pad.
JA: Thanks. Can you give me any more details about your issue?
Customer: My daughter just called from Puerto Rico and told me it was stolen
JA: OK got it. Last thing — Mac Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.


I'm sorry about the issue. I'm checking on this for you.

Please reply at the box below. Thank you.

Expert:  Viet - Mac Tech replied 1 year ago.

She can sign in her Apple ID account at the website below:

, then there, click on All Devices, then select her iPad device there

, then select the option Lost Mode, and continue. And/or she can also select the option Erase iPad, and continue to erase data on the iPad.

- If her iPad is not shown, then sign in her Apple ID account at the website below:

, then change her Apple ID account password

, and she should change all her important account passwords, such as email password, facebook password, etc., any account she use.


Please reply at the box below to continue troubleshooting. Thank you.

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