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It says the software is up to date, however I believe there
it says the software is up to date, however I believe there is later versions available. I have an 0s x snow leapord running ios 10.6.8 … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Among other problems, I cannot go on Facebook. As soon as I
Among other problems, I cannot go on Facebook. As soon as I do, in about 5 seconds it quits working and says 'safari not responding', and I have to force quit to get out of it. I tried the repair sugg… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
. I have Mac OSX 10.5.8 and Safari 5.0.6. Everything seems
Hi. I have Mac OSX 10.5.8 and Safari 5.0.6. Everything seems okay, but now and again I get a message to update my browser to get better results, or up date the operating system if I want to download s… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
1,444 satisfied customers
I can not access my yahoo mail. I get a page that says I need
I can not access my yahoo mail. I get a page that says I need to update my safari. I don't have the ability to update to what they are telling to get. I keep getting a message that says I am unable to… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a MacBook Pro running OSX 10.6.8. I just updated software
I have a MacBook Pro running OSX 10.6.8. I just updated software tonight because I was not able to see 'gmail" when I logged into my Google account. A message saying, "You are using an old browser ver… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,820 satisfied customers
I am trying to play runescape on line game and get through
I am trying to play runescape on line game and get through login screen and then the screen says loading "please wait". It never loads. I am running an Imac with snow leapord.… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have an f4240 all in one and a Macbook laptop. My scanner
I have an f4240 all in one and a Macbook laptop. My scanner won't work. It says scanner not found. I have hp photosmart and hpdevice manager. I have version 10.6.8 on my mac. Snow leapord I'm pretty s… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I just tried to up date my iMac G5 OSX 10.4.2 to Mac Osx Snow
I just tried to up date my iMac G5 OSX 10.4.2 to Mac Osx Snow Leopard OSX 10.6.3- My old mac will not load Leopard- do I have to down load something first? Is my Mac so out of date that I need a new c… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
We tried to install Skype on our Mac OSX Snow Leapord. We
We tried to install Skype on our Mac OSX Snow Leapord. We have tried it over and over. Says our credit card doesn't match our card which we know it is right. We have no idea why it doesn't work. We ne… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I need to use Internet Explorer on my iMac (Snow Leopard OSX
I need to use Internet Explorer on my iMac (Snow Leopard OSX 10.6.4). The last version of IE available for Mac is 5.2, and now I need Java 1.5 for it to properly run my university teaching platform. C… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I lost the itunes application. i try to open it and it just
I lost the itunes application. i try to open it and it just gives me an error and says that the app. failed to open. i then tried deleting it and re-installing it and then it said that it couldn't rea… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
687 satisfied customers
I have the new IPhone and in order to sync, its telling me
I have the new IPhone and in order to sync, it's telling me I need a software update. I have a MacBook. What OSX software update should I do?… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
Imac (OSX 10.5.8) problem. Downloading some updates and it
Imac (OSX 10.5.8) problem. Downloading some updates and it froze. Couldn't quit. Eventually pulled the plug. Now when I try to start up, get to grey screen with apple logo and revolving circle - and c… read more
robgranholm
robgranholm
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Bachelor's Degree
687 satisfied customers
I downloaded safari 5 to my mac and now safari 5 wont work
I downloaded safari 5 to my mac and now safari 5 won't work at all. I am currently using firefox. How can i get safari to work?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
hello my mac is unable to start up. When I push otpion to
hello my mac is unable to start up. When I push "otpion' to view the drives it says windowsa and "EFI" boot instead of OSX. What should i do? The "gear" sybol has been spinning all night, as if its lo… read more
Tom
Tom
3 years college
642 satisfied customers
safari keeps shutting down on our mac. So, I switched over
safari keeps shutting down on our mac. So, I switched over to explorer; it went to the site, then shut down. I tried to download firefox but the download window says 'mounting failed' can you help… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
How can I get the loading to stop on my Mac (OSX 10.5.8)
How can I get the "loading" to stop on my Mac (OSX 10.5.8) when using Safari (4.0.3) when trying to surf the web?… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have partioned harddrive and my mac osx is at 79 gb and is
I have partioned harddrive and my mac osx is at 79 gb and is full. I deleted windows, deleted fusion and have tried everything to get the mac osx to take the space. It won't let me with boot camp. I d… read more
Rob
Rob
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High School or GED
218 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,820 satisfied customers

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David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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