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2009 IMac 27”. Updated Os on Tuesday. Thursday, while using
2009 IMac 27”. Updated Os on Tuesday. Thursday, while using Safari screen froze, cursor (using separate pad via Bluetooth) was stil able to move around screen. Unplugged iMac and then restarted. Progr… read more
Randy IT Tech
Randy IT Tech
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My Mack desktop mouse arrow won't track. It stuck in the
My Mack desktop mouse arrow won't track. It stuck in the upper left corner of the. Screen. I put in new batteries, but still won't work. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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I have a iMac (27-inch, Late 2009). At power up I see the
I have a iMac (27-inch, Late 2009). At power up I see the white screen with an apple and the progress bar. After the progress bar is "complete" it then goes completely black. Can not see any hint of a… read more
Richard
Richard
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My Macbook Pro will not restart. I get the start up page
My Macbook Pro will not restart. I get the start up page and the progress bar gets about 1/3 and appears to stop. The screen will go dark and the cursor remains. The cursor will move… read more
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Richard
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Hi, I have an 24"iMac & when switched on I have a black screen,
Hi, I have an 24"iMac & when switched on I have a black screen, authentication is in white writing with a white line box around it, there is a box to type your login details and the cursor is stuck in… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
The cursor is frozen in the upper left hand corner. I have
The cursor is frozen in the upper left hand corner. I have tried all the suggested restart methods described here and in other apple discussion sites. It always restarts but with the cursor still froz… read more
Michelle
Michelle
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Bachelor's Degree
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I put my my screen to full (why I don't know) and my task
I put my my screen to full (why I don't know) and my task bar along with my apple icon has disappeared. How can I get them back along with my dock which is missing also. Thank you.… read more
Viet - Computer Tech
Viet - Computer Tech
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I have an acer lcd 23 in monitor 523ohla6ii connected to a
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Jesse
Jesse
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I am not a computer guru but fairly knowledgeable about my
I am not a computer guru but fairly knowledgeable about my MAC OSX 10.5.8 2 gig Intel Core Duo...wireless keyboard, wired mouse (I loose the mouse without the tail to find it!!!). I was on my MAC yest… read more
Ashik
Ashik
Mac Technician
Master's Degree
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My wireless mouse has green light on & cursor frozen, help!
I have a wireless mouse and keyboard. The green light on the mouse will not consistently stay on and the cursor is frozen. My wireless network is working, ie I'm using it to send this message. I've ch… read more
Mac Tech
Mac Tech
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My iPad (original model) just shut down last night. I have
My iPad (original model) just shut down last night. I have charged it overnight It has not restarted. I connected it to my computer and iTunes. From iTunes, I got a message the iPad was in restart mod… read more
Jesse
Jesse
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Some College
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Last weekend, I went to take a picture with my camera and touched
Last weekend, I went to take a picture with my camera and touched the camera icon. Prior to this, the camera app would appear and I could take pictures or short movies. This time, the screen was blank… read more
iteachmac
iteachmac
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Vocational, Technical or Trade Scho
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on my screen the bar across the to of the screen is not appearing.
on my screen the bar across the to of the screen is not appearing. I just returned from the apple store where the genius bar helped me get my monitor working properly but i think that they did somethi… read more
Mike
Mike
Mac Medic
Some college
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I have a MacBook, 3-1/2 years old. Lately, data on my screens
I have a MacBook, 3-1/2 years old. Lately, data on my screens has been jumping around irrespective of commands. I'll be typing in one line, text will appear in another. Small or large sections of text… read more
Daniel
Daniel
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High School or GED
4,711 satisfied customers
The screen saver froze. I pressed the power button to force
The screen saver froze. I pressed the power button to force a restart and it opens to the Mac apple logo then to a blue screen and then nothing else happens. I think this happened before but I can't r… read more
Tom
Tom
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I just did something with the mouse and my email disappeared.
I just did something with the mouse and my email disappeared. How do I recover it? This is an IMac. Thanks.… read more
Daniel
Daniel
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I have a MacBook, pretty new, but unlike my old mac, this newer
I have a MacBook, pretty new, but unlike my old mac, this newer model will not interface with my auxilliary large screen Optiview Q9 monitor. More precisely, it connects, but only one photo from my Ip… read more
Brandon M.
Brandon M.
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Vocational, Technical or Trade Scho
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i am using a new macmini attached the dvi cable it shows a
i am using a new macmini attached the dvi cable it shows a signal and gives a resolution figure but no display activity… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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