Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I did a horizontal/vertical image flip in photoshop. I want…

Customer Question
I did a horizontal/vertical image...
I did a horizontal/vertical image flip in photoshop. I want to to link the psd in indesign. Can't do it, the image comes in all fragmented. I do seem to be able to embed the image, but I need to downsize it. Whats going on. Is Indesign unable to work with filtered or position modified images?
Submitted: 2 years ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Customer reply replied 2 years ago
note I am on a PC not a MAC
Answered in 7 minutes by:
1/31/2016
Mac Support Specialist: Dustin, Mac Support Specialist replied 2 years ago
Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 14,088
Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

To get started, I need to know what type of computer you're using.

Windows XP, Widows Vista, Windows 7, Windows 8, Or a Mac.

If it's a Mac, please check the OSX version as follows.

Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Also, what exact version of photoshop and indesign are you working with?

Thank you for your response,

Dustin S.

Ask Your Own Mac Question
Customer reply replied 2 years ago
Adobe CC 2016
Windows 7
Mac Support Specialist: Dustin, Mac Support Specialist replied 2 years ago

Thank you, and a few more questions.

Did you have any previous versions of PS or InD installed on this same windows 7 computer?

And also, after you make the position changes, are you saving the file. Then, closing photoshop and Photoshop's organizer, and then opening / embedded the saved file into Indesign?

Or are you keeping photoshop open while you try to embed?

Ask Your Own Mac Question
Customer reply replied 2 years ago
I have CS6 on my computer as well.
Yes I do save, but I have left photoshop open.
Mac Support Specialist: Dustin, Mac Support Specialist replied 2 years ago

lets try it with photoshop closed.

And also, lets try with the Cs6 versions instead. Open the file in photoshop cs6, make a positional change, save. Then open in indesign cs6

Will it work either way ?

Ask Your Own Mac Question
Customer reply replied 2 years ago
no luck with any of the above.
I can tell you if I size the image down, I can drag and drop the image.
Mac Support Specialist: Dustin, Mac Support Specialist replied 2 years ago

Question. Did this ever work properly with cs6 or with the CC versions on this same computer?

If so, about when did it quit working as expected?

Ask Your Own Mac Question
Customer reply replied 2 years ago
I have limited experience with InDesign. This project is the first time I have brought modified images in after flipping horizontal or using a filter such as liquify
Mac Support Specialist: Dustin, Mac Support Specialist replied 2 years ago

Heres my thoughts. We need to focus on proper image placement. Dragging and dropping or copying and pasting often produces bad results.

Instead, lets try this way. Inside insdesign, left click the area you want to put the image.

Then click file, place, and then choose the image you want to place. It should place the image. But you will still need to resize and fit the image to match the size and shape you want it to appear in the document.

lets try it that way and let me know if you see better results~

I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Ask Your Own Mac Question
Mac Support Specialist: Dustin, Mac Support Specialist replied 2 years ago

Thank you.

Can you try bringing that same image into a blank indesign file, using file >place.

Ask Your Own Mac Question
Customer reply replied 2 years ago
Already tried that.
Can we call it quits and give me a refund?
Mac Support Specialist: Dustin, Mac Support Specialist replied 2 years ago

Certainly.. Although if you change your mind, its a bit more effective if I can connect to your computer via a screen sharing session, where I can see the issue on screen and try to repair it in person. Thats something to keep in mind if you want to try resolving this issue later.

here is the refund link you requested.

http://ww2.justanswer.com/help/how-can-i-request-refund

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dustin Your Own Question
Dustin
Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 14,088
14,088 Satisfied Customers
Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller

Dustin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My Apple tablet was working fine until one day it came up
My Apple tablet was working fine until one day it came up that I had to activate it! I've had this tablet for 3 to 4 yrs. Why would it pop up and require me to reactivate it? I typed in all the info b… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I can't get in to my Facebook book I forgot my password and
Hi I can't get in to my Facebook book I forgot my password ***** as well my email on my Facebook and phone number I don't have them anymore plz help me … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
High Sierra 10.13.5 MacBook Pro Retina 15-inch Mid 2015
High Sierra 10.13.5 MacBook Pro Retina 15-inch Mid 2015 2.2GHz Intel Core i7 Memory: 16GB 1600MHz DDR3 Have Apple Thunderbolt Display and Asus VA32A HDMI connected, using large spreadsheets. Just trie… read more
Justin Johnson
Justin Johnson
Founder
2,144 satisfied customers
I have just bought a new MacBook Pro, transferred all data
I have just bought a new MacBook Pro, transferred all data from my old computer, but when it restarted, it doesn't recognise my password, now I can't get into it at all. … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I just got a new IPad. The pencil with it I didn't try to
I just got a new IPad. The pencil with it I didn't try to use for a long time. Then with it's adapter I charged it up. When I unplugged it, it make a sharp electrical zap sound and does not work at al… read more
Jon
Jon
Bachelors Degree
663 satisfied customers
I signed in and was asked if I wanted google to remember my
I signed in and was asked if I wanted google to remember my id and password ***** I said ok. I made a mistake in typing my ID and I cant correct the mistake. It keeps typing my incorrect ID. How can I… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,079 satisfied customers
I don't know my apple password. IPhone what is os? Since I
Since I had it. I've tried all possible passwords all denied … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
I am trying to add new apps to my IPAD and it tells me I
I am trying to add new apps to my IPAD and it tells me I need my Apple ID. When I enter what I have written down for that they say it is wrong. I need a correct ID so I can add apps. Judy Ray … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
111 satisfied customers
My phone won't charge. 5 iphone. 5 Iphone. No no
My phone won't charge JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: 5 iphone JA: How long has this been going on with your iPhone? What have you tried so far? Cust… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
I am struggling to sign in on my account. Ipad air II, ios.
I bought this second hand ipad yesterday and need to see if all my stuff is loaded. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
Can I delete my read messages from the server once they are
Can I delete my read messages from the server once they are downloaded on any device to avoid them being downloaded again on another device? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
Trying to add an existing gmail account to my upgraded IPAD
Trying to add an existing gmail account to my upgraded IPAD 2 … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
30 satisfied customers
I've backed myself into an ugly corner. I've managed to set
Hi! I've backed myself into an ugly corner. I've managed to set a new master password ***** my IPassword. Somehow, I managed to maake the new password ***** the verification but with one extra and/or … read more
Justin Johnson
Justin Johnson
Founder
2,144 satisfied customers
My cap lock is permanently on n will not revert. About 3
no as I can't put in my wifi password ***** its in lowercase and won't accept … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
30 satisfied customers
My battery goes down really quickly.? i phone 6. Few weeks
my battery goes down really quickly JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: ? i phone 6 JA: How long has this been going on with your iPhone? W… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
I can't find my apple ip. Id. Almost one week
Hi, I can't find my apple ip JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: Id JA: How long has this been going on with your Apple device? What have y… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
The phone is totally dead. It doesn't turn on the screen is
the phone is totally dead. It doesn't turn on the screen is black … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
I have forgotten my apple password. When I purchased the
I have forgotten my apple password. JA: When did you last change your password ***** Apple ID? Customer: When I purchased the device some years ago JA: Did you try resetting through Apple's online acc… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x