Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
When I plug my MacBook Air in the lihh. When I plug my
When I plug my macbook air in the power lights green and after a few seconds it turns orange. I've tried different plug ins with the same result. … read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
After recharging my Mac computer does not recognise my Mac
After recharging my Mac computer does not recognise my Mac wireless mouse. … read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
Apple PC, model number A1466 went black, not responding to
Apple PC, model number A1466 went black, not responding to charge. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
I have an old Mac Notebook (late 2012( and my power cord is
I have an old Mac Notebook (late 2012( and my power cord is not always showing a red or green light; I think I need a new one. I've "twisted" the skinny line coming out of the white square thing (powe… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I cannot get past first step of turning keyboard & mouse on.
I cannot get past first step of turning keyboard & mouse on. Get a brief green light on keyboard. I slid the mouse lever to the up position. But then the Mac keeps instructing me to turn those on and … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I've had a 2013 MacBook Pro for 1.5 years now and the power
I've had a 2013 MacBook Pro for 1.5 years now and the power cord has always been green, and now it turned red. The computer discharged completely and now when I plugged in the power cord, it stayed green for 2 seconds, and then it turned red. … read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I have an Mac OS6 with an insight camera....the light comes
I have an Mac OS6 with an insight camera....the green light comes on when the camera is engaged, but there is no image to view ....I have tried going into the utility menu and typing sudo killall VDCA… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
hi.. I haven't used my mac in about 2 months and now it wont
hi.. I haven't used my mac in about 2 months and now it wont turn on. I plugged it to the power which is green, but nothing!!! (Please help)… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
My macbook worked fine until recently when I tried charging
My macbook worked fine until recently when I tried charging it. It will not charge the battery when its off or on, yet it works just fine when the power cable is plugged in. Why is it not charging the… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
When I am charging my mac - I get a red light on the charger
When I am charging my mac - I get a red light on the charger rather than the usual green. I now can't turn my mac on… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I just got a new power supply for my Lacie Drive. When I plug
I just got a new power supply for my Lacie Drive. When I plug the power supply in the green light comes on solid. When I plug the USB cable in to my computer, the green light goes out and the Lacie Dr… read more
romr2009
romr2009
Bachelor's Degree
329 satisfied customers
My new Mac Lion gave me a warning that my battery was low
My new Mac Lion gave me a warning that my battery was low and to plug it in soon to charge it. I plugged it in and it ran for about 2 minutes and shut down completely. I left it plugged in, but it nev… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
724 satisfied customers
After several power surges in a storm, the air-port extreme
After several power surges in a storm, the air-port extreme does not work. I need to reset it. How do I do this? How can I reset the utility part in the computer? Should I use the disc that came with … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have a mac pro laptop. I went to resume what I was working
I have a mac pro laptop. I went to resume what I was working with and the screen was just black. Did not come back to the website I was on when I hit any key. The power seemed to be on as the green li… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
Hi I have a Verbatim 500g hard drive. I own an Apple Macbook
Hi I have a Verbatim 500g hard drive. I own an Apple Macbook Pro. I have always had problems in connecting the hard drive with it only showing up on the desk top at intervals. For the past two days it… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
my battery drained to nothing on my mbp i am not able to get
My battery drained to nothing on my mbp I am not able to get the computer to charge the battery. I can start the computer if I plug in the magsafe and before it turns green I hold the power for 5 seco… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Despite setting up the Airport Express correctly, it shows a
Despite setting up the Airport Express correctly, it shows a continuous green light and the Airport icon at the top of my screen shows a strong signal there is no conductivity - I still can't get an i… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
My airport is not working. I select my network and the full
My airport is not working. I select my network and the full bars come up, but then won't connect me online. If I steal our neighbors internet it works fine...but not on our network!!… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x