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My name is ***** ***** I accidentally saved an older folder…

Customer Question
Hi Mike, my name...

Hi Mike, my name is ***** ***** I accidentally saved an older folder over the newer one

Technician's Assistant: Thanks. Can you give me any more details about your issue?

These are around 30 Illustrator .eps files I lost. Is there any way I can retrieve them?

Submitted: 2 years ago.Category: Mac
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Customer reply replied 2 years ago
I have not backed up with Time machine.
Answered in 21 minutes by:
1/29/2016
Mac Support Specialist: Mike, Mac Medic replied 2 years ago
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 9,010
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
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With no backup the only way to recover your old folder is to not use the computer if you can then try software that scan for deleted files that might still be there like: Disk Drill:

http://www.cleverfiles.com

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Customer reply replied 2 years ago
I already knew that and tried Stellar Phoenix Mac Data Recovery.
Customer reply replied 2 years ago
No luck
Mac Support Specialist: Mike, Mac Medic replied 2 years ago

OK then I'm not sure what you thought I could do. Stellar Phoenix is pretty bad if that helps try Disk Drill or Data Rescue: https://www.prosofteng.com/data-rescue-4/

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Mac Support Specialist: Mike, Mac Medic replied 2 years ago

there is really no other way

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Customer reply replied 2 years ago
Thanks anyway
Mac Support Specialist: Mike, Mac Medic replied 2 years ago

OK that is the only answer thanks for the time.

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