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I can't remember my icloud password i had it to the apple…

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i can't remember my icloud...
i can't remember my icloud password ***** had it to the apple store in rochester they try to reset it but couldn't get it to reset without the i cloud pass word can you help
Submitted: 2 years ago.Category: Mac
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1/29/2016
Mac Support Specialist: Mike, Mac Medic replied 2 years ago
Mike
Mike, Mac Medic
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Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
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