Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My WD passport 1TB external is no longer working on my iMac
my WD passport 1TB external is no longer working on my iMac or macbook. … read more
Jon
Jon
Bachelors Degree
783 satisfied customers
I have an oldish hard drive that I haven't turned on in
I have an oldish hard drive that I haven't turned on in several years. now my computer doesn't recognize it. Is it dead? it has a light that is on when it's plugged in. Model is a hitachi simpletouch … read more
ChrisC
ChrisC
PC Technician
Associate Degree
662 satisfied customers
I am trying to get a ViewSonic digital projector to work
I am trying to get a ViewSonic digital projector to work with my MacBookPro OSX 10.9.5 The projector only displays my home screen but the mouse is not recognized so I cannot show anything other than m… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
This just shut down after I had typed a long explanation!
This just shut down after I had typed a long explanation! Frustration! I down loaded updates( which I shouldn't) I can not get into gmail anymore. I tried but it says it doesn't recognize my password.… read more
Expert
Expert
I have a verbatim external, portable hard drive initially
I have a verbatim external, portable hard drive initially worked well It is no longer showing up on my desktop (mac iMac or mac lap top) disk seems to spin etc, just fine, shows up on a widows pc… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
iMovie doesnt recognize my Sony DCR SX44. In fact, my iMac
iMovie doesn't recognize my Sony DCR SX44. In fact, my iMac doesn't recognize it either. I bought a brand new USB cord to try to fix the problem, but no luck. I need to get a video I took today off of… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a Didi Design 003 Board connected to my computer to
I have a Didi Design 003 Board connected to my computer to use with my Pro-Tools software (8.0.4). I recently upgraded my OS to Snow Leopard, and now my computer doesn't recognize the 003. So now I ca… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I replaced my macbook battery but the computer does not recognize
I replaced my macbook battery but the computer does not recognize it. I have turned the computer off removed the baterry and still get an x in the baterry window...please help… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
My Mac doesnt not recognize my handyman DCR-SX camcorder.
My Mac doesn't not recognize my handyman DCR-SX camcorder. The system information: S.M.A.R.T. Status says:Not Recognized. Imovie says: Camera not attached. This camcorder does not have a DV firewire i… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have a Lexmark X2690 that was working fine until I just recently
I have a Lexmark X2690 that was working fine until I just recently replaced the black and color cartridges. Now it will either print out fuzzy or alternatively it will print a few passages the slightl… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
How do you recover a flash drive on a Mac that doesnt show
How do you recover a flash drive on a Mac that doesn't show up in the disk utility or the desktop? I'm using Safari as my browser. Something happened that my computer had to re-boot, forcing the thumb… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
How can I download videos to my mac The software that came
How can I download videos to my mac? The software that came with the panasonic SDR-H80 is only for windows.… read more
Pat
Pat
Bachelor's Degree
171 satisfied customers
I have a MacBook 10.5.8. I never had trouble with my Nano 2nd
I have a MacBook 10.5.8. I never had trouble with my Nano 2nd gen. and itunes until I downloaded iTunes 9.0.2. Now I can't find the summary page with my nano listed and it doesn't show in the source c… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
I have a mac powerbook and a sony trinitron WEGA tv. I would
I have a mac powerbook and a sony trinitron WEGA tv. I would like to use the tv to display my monitor, I have hooked up the cables but get nothing on the tv, any help?… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
I have an iMac and an Ipod classic. Itunes will not recognize
I have an iMac and an Ipod classic. Itunes will not recognize my ipod. The ipod connects fine and shows up on the computer desktop. Had been fine for over a year until now. I have downloaded latest it… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I have a Canon CanoScan LIDE 30 - I recently switched from
I have a Canon CanoScan LIDE 30 - I recently switched from a mac running 10.4 to a mac running 10.5 - when I try to import from PhotoShop it doesn't recognize the scanner I tried to download a driver … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hi -I have a 1TB NTFS formatted Seagate drive that Id like
Hi -I have a 1TB NTFS formatted Seagate drive that I'd like to reformat and use for my new Mac Powerbook Pro. I've got it connected via Firewire, but the computer doesn't recognize the device. How can… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
i have a 990 cxi and a B9180 attached to a Mac G5. When I go
i have a 990 cxi and a B9180 attached to a Mac G5. When I go to HP printer utilities to "clean" the 990 color cartridge but I cannot find the 990 cxi. HP Printer Utilities version 3.3.1 only recognize… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x