How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Mac Tech Your Own Question
Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 37482
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
Type Your Mac Question Here...
Viet - Mac Tech is online now
A new question is answered every 9 seconds

I forgot my apple ID how do I get it back?
, trying to

Customer Question

I forgot my apple ID how do I get it back?
JA: Thanks. Can you give me any more details about your issue?
Customer: trying to make updates and my password ***** ***** and I do not know it.
JA: OK got it. Last thing — Mac Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.


I'm sorry about the issue. Please note that your Apple ID (username) is your email address. Please try the following fix for resetting your Apple ID password:

Solution #1:

- Click on the Apple website below:

, then there, enter your email address. Then click on Continue at the bottom, and follow the instructions there in order to reset your Apple ID account password.

Expert:  Viet - Mac Tech replied 1 year ago.

Solution #2:

- If that does not work, click on the website below:

, then click on the option Apple ID. Then click on option Forgot Apple ID Password

, then follow the steps there to schedule a support phone call.

When you are available, please reply at the box below to continue troubleshooting. Thank you.

Expert:  Viet - Mac Tech replied 1 year ago.

If you still need help with this issue or with anything else, please type at the box below, then click on the Send button below to communicate with me, then I can help further. If everything is fine, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit when it shows up. Thank you very much,

Related Mac Questions