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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Received notification that I did not enter password. I did

Customer Question

Received notification that I did not enter password. I did enter a password, but they tell me that the email and password ***** not match. Please advise next course of action on my part, as I need to know if I can assist my sister-in- law with this situation. Thank you.
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.


I'm sorry about the issue. What kind of password ***** ***** asking for, such as email password, or Apple ID account password, etc.?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Please reply at the box below. Thank you.

Expert:  Mike replied 1 year ago.

Hi can you clarify? What is the password *****?