Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I do not remember my Apple password.
, I believe

Customer Question
I do not remember...

I do not remember my Apple password.

Technician's Assistant: Thanks. Can you give me any more details about your issue?

I believe somebody has been trying to get into my Apple account as Apple Inc sent me an email saying they had disabled my Apple ID for security reasons and ask me to verify

Submitted: 2 years ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 15 minutes by:
1/27/2016
Mac Support Specialist: Jason Jones, Mac Technician replied 2 years ago
Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 19,476
Experience: Several years of supporting Mac systems.
Verified
Hello,
I am the person that will be helping you today.
Please, follow the instructions below:
- Click the following link: http://iforgot.apple.com/
- If you remember your Apple ID, enter it on the site and click Next. If you do not, click the "Forgot your Apple ID" link.
- Fill out all of the requested information on the resulting screens and continue.
Once all of the information is sent out, you will be given your Apple ID and be given the option to reset your password.
If all else fails, you can call them at: (800) MY-APPLE(###) ###-####
I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)
Please, do not forget to rate my help on this page.
Thank you again,
- Jason
Ask Your Own Mac Question
Mac Support Specialist: Jason Jones, Mac Technician replied 2 years ago

Hello,
May I ask whether or not you still need help with this problem?
Thank you,
Jason

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 19,476
19,476 Satisfied Customers
Experience: Several years of supporting Mac systems.

Jason Jones is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Can't remember my password. Can someone help me. Apple.
Can't remember my password JA: What exactly are you having trouble accessing? Customer: Can someone help me JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: Ap… read more
Irina Kravchenko
Irina Kravchenko
Engineer of information networks
1 satisfied customers
My Apple ID has been disabled and I was advised to get tech
My Apple ID has been disabled and I was advised to get tech support … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I am unable to log into my account, on 6/10/18, yes, but
yes, but after i reset the password ***** cannot get to the security questions … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
It says on my iPad that my Apple ID has been disabled. How
It says on my iPad that my Apple ID has been disabled. How do I get up and running again? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My I pad stopped working for no apparent reason and I find
My I pad stopped working for no apparent reason and I find that my Apple ID has been disabled for security reasons --- what happened and how do I get back on line? … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Need help resetting my apple ipad password. Don't remember
Don't remember and forgot answers to question ask to get password … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My Apple ID has been blocked......why? I have a I phone 7+
My Apple ID has been blocked......why? JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: I have a I phone 7+ JA: How long has this been going on with you… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I keep trying to get to my icloud email account. Says I'm
I keep trying to get to my icloud email account. Says I'm lock out. Followed the process to open account, continues to say there's an error. Haven't checked email in a couple of years. Please help. … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
138 satisfied customers
My son's phone is saying his Apple ID is disable. How can i
My son's phone is saying his Apple ID is disable. How can i fix this? Thank you … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
I keep getting message that my Apple ID has been disabled!
I keep getting message that my Apple ID has been disabled! What does that mean? … read more
Steve
Steve
Network Security Engineer
Bachelor\u0027s Degree
60 satisfied customers
I keep being asked to verify my password in settings and I
I keep being asked to verify my password ***** settings and I can't remember my password. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am unable to open my email box, it appears to be locked.
Hi, I am unable to open my email box, it appears to be locked. Do ou have any suggestions? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
My Apple ID has been disabled so I cannot download apps or
Hi Pearl, my Apple ID has been disabled so I cannot download apps or anything else. I did the whole iforgot section and changed my password ***** still no luck … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I recived a message in my junk mail saying ,your Apple ID
i recived a message in my junk mail saying ,your Apple ID has been locked … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I am locked out of my icloud account,it says it has been
I am locked out of my icloud account,it says it has been disabled for security reasons,how can I get it back,it will not accept my apple id password … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
Apple has locked out my account because I can not remember
Apple has locked out my account because I can not remember my Apple ID or password. My daughter, who lives 1500 miles from me, set up this acct. for me and is not available to me. Took my ipad Air2 to… read more
Eric Ewing
Eric Ewing
University IT Manager
185 satisfied customers
I have forgotten my password and activation help says to
I have forgotten my password ***** activation help says to contact support.apple.com/kb/TS4515… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I want to restore my IPad, but I cannot connect because my
I want to restore my IPad, but I cannot connect because my Apple ID and password ***** been changed and I do not have the new change. I believe my Apple ID is still***@******.***, but the password ***… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x