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Saying error when I try to open my AOL contacts on Mac. Also…

Customer Question
Saying error when I...

Saying error when I try to open my AOL contacts on Mac. Also says error when I send an email

Technician's Assistant: Thanks. Can you give me any more details about your issue?

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Submitted: 2 years ago.Category: Mac
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Customer reply replied 2 years ago
Can I cancel? AOL is having issues. ty
Answered in 20 minutes by:
1/26/2016
Mac Support Specialist: Shefin, Mac Support Specialist replied 2 years ago
Shefin
Shefin, Mac Support Specialist
Category: Mac
Satisfied Customers: 6,370
Experience: Experience with a world famous computer manufacturer
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Please be informed that, AOL is currently experiencing a widespread outage. AOL issued an official statement on their twitter account that they are still working on fixing the issue, and now updated as:

You may be unable to access your Address Book & experiencing issues sending emails. We will let you know as soon as it is resolved.

Please find details from the links below.
https://twitter.com/aolsupporthelp

Unfortunately all you can do is wait it out at this time. For the most up to date news though keep checking that twitter link I gave you above.

In most cases they have these issues fixed within a couple hours so it should be back soon. As AOL continue to resolve the AOL Mail issue, we advise for you to please clear your cache, cookies and history.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!
S H E F I N

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Shefin
Shefin
Shefin, Mac Support Specialist
Category: Mac
Satisfied Customers: 6,370
6,370 Satisfied Customers
Experience: Experience with a world famous computer manufacturer

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