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Well, I have a MacBook Pro. It powers on and off fine but
Well, I have a MacBook Pro. It powers on and off fine but when I power on it stays on a white screen with the Apple logo and a spinning wheel below it. It won't leave that screen. I took the batter ou… read more
David L
David L
Bachelor's Degree
5,326 satisfied customers
my gmail is showing a spinning wheel and even when i try to
my gmail is showing a spinning wheel and even when i try to force quit , it keeps coming back and i can't open any mail… read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
Hi David, I just referenced your answer to someones question
Hi David, I just referenced your answer to someone's question about not being able to login to their MacBook Pro. I used safe boot to successfully log in, but now I'm stick w the color wheel spinning … read more
Ashik
Ashik
Master's Degree
9,341 satisfied customers
My Mac laptop is "frozen"...Cant get on line.. Desktop is
My Mac laptop is "frozen"...Can't get on line.. Desktop is on, Battery icon shows it is charging but not plugged in to charge this all occurred Sat 10:00pm. Will not force quit. Help! Can you walk me … read more
Josh
Josh
It Support Specialist
Associate Degree
7,313 satisfied customers
I purchased a souped up macbook pro in April 2013. Its having
I purchased a souped up macbook pro in April 2013. It's having significant slowness issues (freezes several times per day, typing is slower than the person types, wheels turn), even after going to the… read more
Pete
Pete
Engineer
Bachelor's Degree
2,953 satisfied customers
My cursor freezes on my MacBook (not pro). I was following
My cursor freezes on my MacBook (not pro). I was following your instructions from last guy. I wasn't have the same problem so I was wondering what the next step is after shift button when spinning whe… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
my macbook pro stays on the opening screen (with the apple
my macbook pro stays on the opening screen (with the apple logo and the spining wheel) when i turn it on and sits there endlessly...i can't get the laptop past that screen...… read more
Ashik
Ashik
Master's Degree
9,341 satisfied customers
Am using my IPad so will be typing slowly. Am in major trouble
Am using my IPad so will be typing slowly. Am in major trouble with my PowerBook G4 laptop running OS 10.5.8. Was laying out a 56 page magazine in quark 7.5 and began to frequently get freezes with th… read more
Ashik
Ashik
Master's Degree
9,341 satisfied customers
my mac froze and instructed me to restart the computer by holding
my mac froze and instructed me to restart the computer by holding the power button down. On some attempts to turn back on I get a gray screen, other times a blue screen and one time the log in but wou… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I own a first gen. macbook air and am running OS X (vers.,
I own a first gen. macbook air and am running OS X (vers., 10.6.8). Some weeks ago my mac suddenly became extremely slow at boot up - it took at least 15-20 minutes, sometimes more and the problem was… read more
Ashik
Ashik
Master's Degree
9,341 satisfied customers
I just did an update to my iMac and now I cant see the bottom
I just did an update to my iMac and now I can't see the bottom taskbar. Additionally, I continually get the color wheel for a couple of seconds, off, and then back for a few seconds, and then off, ad … read more
Ashik
Ashik
Master's Degree
9,341 satisfied customers
My iPhoto keeps freezing. It started while I was working on
My iPhoto keeps freezing. It started while I was working on a project. Now upon opening the little color wheel just spins around. I can't do anything and keep having to force quit to exit the program.… read more
Ashik
Ashik
Master's Degree
9,341 satisfied customers
I was searching the web for winter boots and the rotating color
I was searching the web for winter boots and the rotating color wheel kept appearing causing significant delays. After a couple of these occurrences the only way I could get rid of it was to shut down… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
my new apple computer is stuck on a page with the color wheel
my new apple computer is stuck on a page with the color wheel spinning. Tried turning it off at the power button but when I pushed power button to turn back on it's still on the same page with the col… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hello, I am experiencing problems with my MacBook which
Hello, I am experiencing problems with my MacBook which I purchased in 2008. In the past two weeks, my computer has been freezing unexpectedly (wheel spinning). I am unable to Force Quit applications … read more
Ashik
Ashik
Master's Degree
9,341 satisfied customers
Too often a program jams, and I get a colored spinning wheel
Too often a program jams, and I get a colored spinning wheel that turns endlessly. I have to force quit the program and re-boot it to make it work. This happens with iWeb, Word, Safari and Print Shop … read more
Ashik
Ashik
Master's Degree
9,341 satisfied customers
Some stupid download program is stuck in neutral on my MacBook
Some stupid download program is stuck in neutral on my MacBook Pro desktop, the little "rainbow wheel" is spinning round and round," and I can't shut it down. Has been going on for hours. Is not imped… read more
Mr Apple
Mr Apple
BSc Computer Science
64 satisfied customers
somehow i cannot get out of the internet on my computer. it
somehow i cannot get out of the internet on my computer. it is frozen with the little colored ball going round and round. i cannot turn computer off or go to any web sites. this has been going on for … read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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