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I did not mean to restore my iPhone to 2015 any help please.
I did not mean to restore my iPhone to 2015 any help please … read more
Ashik
Ashik
Master's Degree
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Oh boy I am all messed up. My laptop is fine hence have
my laptop is fine hence have received a new iPhone so I went to back it up and everything went pear shape. to the degree where it will not let me back up to last iPhone back up and will not recognise my Apple ID or password ***** … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
I have an iphone 6s and the screen broke. I went to the
Hi i have an iphone 6s and the screen broke. I went to the sprint store and asked them to swap my number to an old galaxy s3 which it took a while and after calling the Apple phone support they finall… read more
Pete
Pete
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I dropped my iPhone 6s in the toilet and I've been drying it
I dropped my iPhone 6s in the toilet and I've been drying it out in rice. It's been close to 36 hours and when I turned it on this morning there are gray and white vertical stripes on the screen. I pl… read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
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I'd like to forward a series of texts (with pictures) to
I'd like to forward a series of texts (with pictures) to someone, without the sender knowing it if possible. … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,417 satisfied customers
I use ipone 6s and currently upgrading software. I feel my
I feel my phone has been hacked. Because my calls, messages and whatsapp conversations are not private anymore. Is it possible to reset the whole phone? … read more
Ashik
Ashik
Master's Degree
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My situation is as followers <, I'm a 71 year old decorated
I'm a 71 year old decorated Marine Corps combat vet. … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
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I just bought an iPhone 7S and want to transfer data from my
I just bought an iPhone 7S and want to transfer data from my iPone 6S to my new phone. I have backed it up to iTunes but cant seem to get the data transfered. I have already transfered my contacts. So… read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
My wife recently got a new Iphone (SE) and downloaded all
My wife recently got a new Iphone (SE) and downloaded all the pictures from her own phone to the cloud.However when she goes to the new phone to look at the pictures, NOT SHOW up are pictures from 200… read more
Mike
Mike
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Some college
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I plugged my iphone into my computer and it automatically
Hi! I plugged my iphone into my computer and it automatically updated. When I unplugged it, I am left with everything from 2014 and none of my messages or contacts etc. since that time. How do I corre… read more
Bruce Wilner
Bruce Wilner
Master of Engineering
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Upgraded to 6s and in transfer of data lost all text
upgraded to 6s and in transfer of data lost all text messages - critically important to retrieve.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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I bought a new iPhone 6s and restarted it. Then I wanted to
I bought a new iPhone 6s and restarted it. Then I wanted to transfer apps & data from my old iPhone 5 . The information I've got from safari doesn't apply to me because that information works for a de… read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
I accidentally restored my iPhone when all I was trying to
I accidentally restored my iPhone when all I was trying to do was to recover a deleted text message. I lost my son's wedding pictures as well as all of my contact information from the past year … read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
I've just purchased a new iPhone 6s....none of my contact
I've just purchased a new iPhone 6s....none of my contact information was transferred from my old iPhone to the new one. All of my contact info, pictures, music...etc is backed up on my Mac Pro ...how… read more
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Daniel Whelan
Higher National Diploma
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hi John, I am struggling with my iPhone backup for a long
hi John, I am struggling with my iPhone backup for a long time: I am continuously getting error which say "backup couldnt be completed, because the phone is disconnected" Few days ago I successfully b… read more
John T. F.
John T. F.
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Two Decades Field Experience
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I have an iphone 4 and i deleted some text messages i read
I have an iphone 4 and i deleted some text messages i read that if i restored from the back up i could get them back so i did that but lost all my current picture and text messages I need help i need … read more
CompExpert
CompExpert
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Associate Degree
933 satisfied customers
My hard drive is gone and I have replaced it with a new one.
My hard drive is gone and I have replaced it with a new one. Itunes and iphoto, along with everything else is gone. i still have my photos on my iPad. Also I have apps that I purchased on both my iPad… read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
I just received a new I phone. the first one had water damage
I just received a new I phone. the first one had water damage two weeks ago. This phone when I went to sync it none of my old information came up? The weather page, the my phone contacts etc. Now even… read more
Daniel
Daniel
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High School or GED
4,711 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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