Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac

I am trying to copy a "domain" file, so that I can

Customer Question
Customer: Hi ;) I am...
Customer: Hi ;) I am trying to copy a "domain" file for iweb, so that I can re-install it on another computer. I have found the file, copied it, and pasted it onto a flash drive... The problem happens about 30% into the transfer, when an error comes up saying "one or more files can't be read so nothing can be copied"...or something like that, Can you help? Is there an alternate route? Can I save and copy page by page?
JA: Thanks. Can you give me any more details about your issue?
Customer: ummm... I needed it 6 months ago? :)
JA: OK got it. Last thing — Mac Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Customer reply replied 1 year ago
Really... You charged my card without my consent... Baited me into a supposed "chat session"... and now are harassing me to start a free trial?!?! And you're going to EMAIL me some generic answer by tomorrow? F this. Enjoy the $25 chargeback fee that you will incur. Maybe you should just refund the money you took and tell me you don't have the answer... Or maybe you have exactly 5 minutes to call me with an explanation of your theft before I get on the phone with the credit card company & the BBB. Talk soon :)
Answered in 24 minutes by:
1/22/2016
Mac Support Specialist: Dustin, Mac Support Specialist replied 1 year ago
Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 13,543
Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Hi, My name is ***** ***** I will do my best to assist you.

Before I begin to try and help you with this issue. I need to verify a few things.

It looks like you asked your question right at 20 minutes ago. Our automated system gathered some basic data from you. But then six minutes later you mentioned being baited and wanting a refund.

So at this point, I need to know whether you actually want assistance, or you just want a refund. That way I dont invest my time into an issue to which I would never be compensated for~

Thank you for your patience and response.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Ask Your Own Mac Question
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,527
8,527 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,527 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,370 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,979 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,468 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
10.11.6 and on my Mac Pro 2009 running have iweb installed
10.11.6 and on my Mac Pro 2009 running have iweb installed on my iMac running elcappitan 10/10.5 i wondered if i updated to sierra would i web still function … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,979 satisfied customers
Text boxes with links now longer show up when publishing in
text boxes with links now longer show up when publishing in iweb … read more
Kris R
Kris R
IT Manager
Computing
2,256 satisfied customers
Help? My iweb website has disappeared.. Where can I locate
Help? My iweb website has disappeared.. Where can I locate my files to transfer them to another place? lucyblakestudio.com … read more
Dustin
Dustin
Mac Support Specialist
13,543 satisfied customers
I am having problems with iWeb. When I make an object a
I am having problems with iWeb. When I make an object a Hyperlink, it disappears when the page is published and viewed in a browser. The cursor changes to a hand when I roll over it, but it is no long… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
IWeb has stopped working because I updated to OS X 10.11.3
iWeb has stopped working because I updated to OS X 10.11.3 . I use iWeb for all my website uploads. I would like to move my iWeb files from one computer to another (Mac's). The files are invisible. I … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
426 satisfied customers
I am on MacBook Pro running OS 10.9.5. Did a required Safari
I am on MacBook Pro running OS 10.9.5. Did a required Safari update to 9.1 and now have a lot of links and sites that will not open..… read more
Mike
Mike
Mac Medic
8,527 satisfied customers
I am trying to delete a type error message from my iWeb
I am trying to delete a type error message from my iWeb page … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I would like to make a collection of photos and a few videos
I would like to make a collection of photos and a few videos of our family Vacation. We would like to set it to Hawaiian music. I am not a techie. How do I start?… read more
Dustin
Dustin
Mac Support Specialist
13,543 satisfied customers
I made a travel blog in iWeb back in 2006, and have done
Hi there Daniel, I made a travel blog in iWeb back in 2006, and have done nothing with it since. I now have the same macbook that it was produced on, which is still going strong and iWeb is still in m… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I have completed my Iweb site & want to publish it, I have
I have completed my Iweb site & want to publish it, I have ftp host info, but when I hit publish it only allows my to see Icloud. My friend help me set this up (possibly incorrectly) where I publish t… read more
Dustin
Dustin
Mac Support Specialist
13,543 satisfied customers
I used CSSMenuMaker to create a nav bar with drop down menus
I used CSSMenuMaker to create a nav bar with drop down menus but I can't figure out how to load the code into iWeb. Do you know how?… read more
Tom
Tom
3 years college
642 satisfied customers
I have a personal website that I made with iWeb and published
I have a personal website that I made with iWeb and published on mobile me. Now Mobile Me is closed and I don't know where to publish it so that I can send a link to potential clients. Help?… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
I used to use iweb for my web site but recently changed to
I used to use iweb for my web site but recently changed to Go Daddy. I am unable to publish the site because it keeps asking for things that are already filled out correctly. Can you help me with this… read more
Mike
Mike
Mac Medic
8,527 satisfied customers
I have been having difficulty getting the whole newsletter
I have been having difficulty getting the whole newsletter up on the website. The homepage went up and the face page for the newsletter. But the pdf of the newsletter will not load. It sends me a box … read more
Mike
Mike
Mac Medic
8,527 satisfied customers
Hi, I have publish to a new host provider using iWeb. I now
Hi, I have publish to a new host provider using iWeb. I now can't get the host provider's front page from opening up when I type in my web page of www.virginiasgarden.com.au It's there (see http://www… read more
Mike
Mike
Mac Medic
8,527 satisfied customers
Im trying to publish to a folder in iweb and I keep getting
I'm trying to publish to a folder in iweb and I keep getting "publish Error, an unknown error code has occurred". Any tips?… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,468 satisfied customers
I upgraded the system to lion and installed i life. Since
Hi, I upgraded the system to lion and installed i life. Since then iphoto would not open and ask for updating. imovie and iweb are working fine. I have been struggling with this for some time and woul… read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
How can I delete an Iweb site which I cannot access from the
How can I delete an Iweb site which I cannot access from the application. It was created about three years ago before an HD crash on a computer I no longer own. Also before Icloud. Address of site is … read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
989 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x