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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Ow do I unlock my ipad the screen is dark

Customer Question

ow do I unlock my ipad the screen is dark
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there Margaret and welcome

Connect the iPad to the computer again and open iTunes, then hold both the power button and the home button for about 10 seconds till you see the Apple Logo then release.

Does iTunes indicate with a popup it detects an iPad in recovery mode?

Please let me know.