Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I would like to know step-by-step, how to professionally
I would like to know step-by-step, how to professionally encrypt my Mac's internal hard drive. I would like to make sure that Apple or any entity cannot access my Mac through any kind of back door. Pl… read more
Ashik
Ashik
Master's Degree
9,515 satisfied customers
MacBook Pro Security question; I am concerned about the
MacBook Pro Security question;I am concerned about the security of computer. How can I protect my information, and i'm using Apple MacBook Pro?Can you please help me?… read more
Eric Ewing
Eric Ewing
University IT Manager
220 satisfied customers
Can't log into Mac Pro. Have tried resetting password &
Can't log into Mac Pro. Have tried resetting password & can't remember FileVault password … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
Get a circle with a diagonal line over a black screen. Not
get a circle with a diagonal line over a black screen … read more
Randy IT Tech
Randy IT Tech
3,540 satisfied customers
Java 8 installed and verified; cannot open application console
java 8 installed and verified; cannot open application console shows warnings 1. error_log 2. 698706 3. weblog:libexec/java_home...ERR_OUT:null… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My name is ***** ***** i had a load of photos from my gopro
Customer: Hi there, my name is ***** ***** i had a load of photos from my gopro (like 20,000) on my imac. I needed to delete them so put them into trash and then tired to empty the trash, its been act… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
I have a LaCie USB 2.0 2TB that is locked due to a password
hello I have a LaCie USB 2.0 2TB that is locked due to a password ***** I do not have or forgot. I need to learn how to reset this password ***** access my files and restore my time machine backups so… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
There's something up with my MacBook sir. I can log in with
There's something up with my MacBook sir. I can log in with my itunes password ***** The only options available from that screen or sleep, restart, or shut down. I can't get to Finder etc.… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
After downloading a software update to my Mac Book Pro, the
After downloading a software update to my Mac Book Pro, the next day when I used my computer, I got a message saying that FileVault incription was in process. I am not familiar with this. The message … read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
I recently installed Yosemite and am having many performance
I recently installed Yosemite and am having many performance issues. I've been advised to turn off filevaul. However, it tells me that it is encrypting data and to wait until it's finished. This has b… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a 2010 IMAC 27 inch. It is running OSx Mavericks and
I have a 2010 IMAC 27 inch. It is running OSx Mavericks and i installed File Vault 2 on it. It froze up on me yesterday while i was watching a series online and i pushed the power button to restart it… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have an old G4 desk top. Im not a computer person, but
I have an old G4 desk top. I'm not a computer person, but I needed to temporarily password XXXXX it, and I thought I could figure out how to do that without help, but evidently I messed up. Today, the… read more
SalemMac
SalemMac
46 satisfied customers
I have a Mac Book Air that had some repairs done to the hinge.
I have a Mac Book Air that had some repairs done to the hinge. Before sending it off, I backed up the entire drive to an external hard drive with Time Machine, then I used FileVault to secure the file… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
daughter set two passwords on her mac laptop cant remember
daughter set two passwords on her mac laptop cant remember either one so now is locked out at welcome screen cant even get into settings… read more
Ashik
Ashik
Master's Degree
9,515 satisfied customers
I have a question I would like help on. I had two old macbook
I have a question I would like help on. I had two old macbook (the plastic shell ones) that were destroyed in a move, however I managed to 'rescue' the old working hard drives from each one (80meg). I… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
had Tiger on intel iMac, upgraded to Snow Leopard. Install
had Tiger on intel iMac, upgraded to Snow Leopard. Install was fine. Then hit software upgrade, new upgrades installed (keyboard update and update to OS), restarted and then Login screen said "your ho… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
MacBook Pro running Leopard, will not let me login...error
MacBook Pro running Leopard, will not let me login...error message says "Your File Vault-protected home folder did not open & needs to be repaired." Have tried booting up with Start Up disk to reset p… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I am locked out of my MAc Book Pro. When I type in my password
I am locked out of my MAc Book Pro. When I type in my password XXXXX get YOU ARE UNABLE TO LOGIN TO USERNAME AT THIS TIME. What can I do to solve this?… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x