Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac

I have an iMac and a Macbook Air and I use Dropbox. It

Customer Question
started to sync a few...
I have an iMac and a Macbook Air and I use Dropbox. It started to sync a few days ago, but never completed. My iMac was stuck downloading 3,579 files and the number never changed. My MacBook Air says my startup disk is full. I think both of these relate to trying to save my iPhoto files in iPhoto on Dropbox. How do I get Dropbox to sync and how do I free up space on my MacBook? I am not able to open iPhoto either.
Submitted: 1 year ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 4 hours by:
1/20/2016
Mac Support Specialist: Pete, Computer Engineer replied 1 year ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 18,979
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi there,

Ask Your Own Mac Question
Mac Support Specialist: Pete, Computer Engineer replied 1 year ago

If the Dropbox location on your Macbook Air is on the startup disk then you will need to change that location to another disk to allow the sync to continue and then free up some space on your startup disk. Once you have done this, the sync should continue normally again and iPhoto should open up ok.

Ask Your Own Mac Question
Mac Support Specialist: Pete, Computer Engineer replied 1 year ago

Kindly take a moment to rate my service; you can still ask additional followup questions at no additional charge :)

Pete.

Ask Your Own Mac Question
Customer reply replied 1 year ago
Sorry, your response went into my Junk folder. I emptied the Trash in my MacBook and everything seems to be ok. But on my iMac, Dropbox is still stuck syncing 840 files, which never seems to go anywhere.
Mac Support Specialist: Pete, Computer Engineer replied 1 year ago

Ok, then you need to try the same thing on the iMac - change the Dropbox location to another disk if there is insufficient space, then try syncing again.

Ask Your Own Mac Question
Customer reply replied 1 year ago
Have no idea where Dropboc is, where the Startup File is, or how to do any of that. I'm not getting the same message on my iMac I got on my MacBook ("Disk Full"). When I emptied the Trash, the MacBook sync'd and is fine. Clicking on the iMac Dropbox link just shows "Syncing 840 files" and the arrow circle goes round and round.
Customer reply replied 1 year ago
I meant I have no idea where my Dropbox location is. The icon is up in the right corner, but it doesn't tell me anything, nor does the app icon in Finder.
Customer reply replied 1 year ago
No response? If you're done with me, I don't expect my card to be charged.
Mac Support Specialist: Pete, Computer Engineer replied 1 year ago

If you search in Finder or Spotlight for Dropbox it will take you to the Dropbox location.

Ask Your Own Mac Question
Mac Support Specialist: Pete, Computer Engineer replied 1 year ago

Did you find it?

Is it working ok now?

Ask Your Own Mac Question
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 18,979
18,979 Satisfied Customers
Experience: Over 16 years of computer experience, CISCO certified

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Using iPhoto. how to change 4x6 color photo @4MB to 1.9MB I
using iPhoto. how to change 4x6 color photo @4MB to 1.9MB I need to send 33 photos to a site that requires less than 2MB per photo ? can e-mail me***@******.*** I visited a Genius at local Apple store… read more
Kris R
Kris R
IT Manager
Computing
2,629 satisfied customers
The icons for iPhoto and Calculator are missing. Imac
Hi there. The icons for iPhoto and Calculator are missing … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,042 satisfied customers
Iphoto keeps saying it quit unexpectedly and wont open to
iphoto keeps saying it quit unexpectedly and wont open to take photos off of my i[phone seven for an import.... I ned to back up these photos, I am sending my seven in for a new phone. … read more
Kris R
Kris R
IT Manager
Computing
2,629 satisfied customers
Where is iphoto on my mac? Not sure..will check...10.7.5.
about 1 year...just don't know where to find iphoto. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
I'm in iPhoto and can't get out of Full Screen. have already
I'm in iPhoto and can't get out of Full Screen. have already quit sotware and re-opened. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,507 satisfied customers
Just received our iphoto New Years cards, and they contain a
Just received our iphoto New Years cards, and they contain a major error not of our making. How do we get this fixed? … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,042 satisfied customers
I have imovie 10.1.1. I have created a slide show in iPhoto
I have created a slide show in iPhoto and want to save it in a flash drive … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,042 satisfied customers
10.12 on a 27" iMac does not allow iPhoto, Google Earth etc
10.12 on a 27" iMac does not allow iPhoto, Google Earth etc to open because " no window open". … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,042 satisfied customers
Have made an iPhoto book and i can't seem to process the
Hi, Have made an iPhoto book and i can't seem to process the book when I select buy book, it gets stuck generating the pages. … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,042 satisfied customers
Trying to get iPhoto 08 from one mac to another looking for
trying to get iPhoto 08 from one mac to another looking for iPhoto 08 library upgrade installer? … read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
How do I download photos from iPhoto to my desktop? MacOS
How do I download photos from iPhoto to my desktop? … read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
IPhoto does not show up in my applications, nor does it show
iPhoto does not show up in my applications, nor does it show up as a purchased app. … read more
Jon
Jon
Bachelors Degree
480 satisfied customers
My iPhoto pictures asked to be updated, so I did so, but now
My iPhoto pictures asked to be updated, so I did so, but now most do not show up on the version of iPhoto I have. … read more
Danny Coloma
Danny Coloma
Apple Certified Macintosh Technician, ACSP, APP
20 satisfied customers
Can't open iPhoto, it keeps telling me to close and then
can't open iPhoto, it keeps telling me to close and then reopen, over and over again … read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
I just transferred a lot of photos in iPhoto in the section
Thanks. I just transferred a lot of photos in iPhoto in the section that retains 12 months of photos, from that album to a new one where hopefully they wouldn't reach 12 months and disappear. Then I c… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,042 satisfied customers
Need some help with iphoto. Sierra. Following directions on
following directions on how to download from iphone to mac. What I really need is an appointment with one of your tech support geniuses. … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
IPhoto shows 'corrupt' and cannot be opened and gives me the
iPhoto shows 'corrupt' and cannot be opened and gives me the 'close' message. None of my photo on there can be opened. Help me. … read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
Unable to write to library iPhoto library, iPhoto is on my
Tried to go into Disk utility and option command hold to repair iPhoto no luck … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x