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My gmail account is corrupted by redirects that prevent it…

Customer Question
***** ***** My gmail...

***** ***** My gmail account is corrupted by redirects that prevent it from opening.

Technician's Assistant: Thanks. Can you give me any more details about your issue?

I'm taking an online class and the files are on my gmail. Somehow, the links are not working correctly.

Technician's Assistant: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Mac Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?

Yes.

Submitted: 2 years ago.Category: Mac
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Answered in 15 minutes by:
1/20/2016
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 2 years ago
Kamil Anwar
Kamil Anwar, Mac Support Specialist
Category: Mac
Satisfied Customers: 7,080
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer. May i connect with you remotely to fix the issue or you? Thanks

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Customer reply replied 2 years ago
I'm not sure. I only wanted to ask a question not sign up for a subscription.
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 2 years ago

You've only asked a question, and you are getting support for your question only. Do you want me to connect remotely to fix it or do you want to be instructed?

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Customer reply replied 2 years ago
Thanks. I only want instruction.
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 2 years ago

When you open www.gmail.com, what is the exact message you're getting?

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Customer reply replied 2 years ago
Safari can't open. Too many redirects.
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 2 years ago

Click the Safari icon on the top left, and choose Empty Cache or Reset Safari, and tell me what message do you get?

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Customer reply replied 2 years ago
Sorry. I lost you but it worked. Thank you.
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 2 years ago

Welcome, and if you can take a second to rate my service by clicking the star icon on the top right, that will be greatly appreciated.

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Kamil Anwar
Kamil Anwar
Kamil Anwar, Mac Support Specialist
Category: Mac
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Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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