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I used to have a great Mac. It finally broke down. I bought…

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I used to have a...
I used to have a great Mac. It finally broke down. I bought a new one. It is not nearly as good as the old one. I have had so many problems. But, the biggest problem is that after I type for awhile (like an hour) and/or at night, it starts skipping major spaces. I press the backwards delete key and it rushes back and starts deleting what I have written. Usually the accent options show up over the sentence or words. I don't know where they come from or why. I have been in contact with iYogi and they don't know what this is. Do you?
Submitted: 2 years ago.Category: Mac
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Answered in 2 minutes by:
1/19/2016
Mac Support Specialist: Mike, Mac Medic replied 2 years ago
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,555
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
Verified

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:

  • The exact system Version (listed right under Mac OS X)
  • Processor
  • Memory
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Customer reply replied 2 years ago
I can't copy it. I can type what it says, because it goes away as soon as I start to type. Do I have to write it down by hand?
Mac Support Specialist: Mike, Mac Medic replied 2 years ago

Just give me the System Version

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Customer reply replied 2 years ago
Where is the System Version?
Mac Support Specialist: Mike, Mac Medic replied 2 years ago

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:

  • The exact system Version (listed right under Mac OS X)
  • Processor
  • Memory
Ask Your Own Mac Question
Customer reply replied 2 years ago
There is no such thing. However, it says OSX Yosemite
Version 10.10.5
iMac (Rebina Sk, 7 in....
Prodessor 3.5 GH...
Memory 8G, 1600 MH2
Graphics AMD
Mac Support Specialist: Mike, Mac Medic replied 2 years ago

The first item is Version that is it. Ok I can connect by remote and help you I can type even if you can't

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Mac Support Specialist: Mike, Mac Medic replied 2 years ago

Do you want to do that?

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Mac Support Specialist: Mike, Mac Medic replied 2 years ago

OK please Accept the offer and then I will give you instructions

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Customer reply replied 2 years ago
What is going on here? The screen keeps changing. Where do I accept the offer? Is it more money?
Mac Support Specialist: Mike, Mac Medic replied 2 years ago

Yes do you see it now?

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Mac Support Specialist: Mike, Mac Medic replied 2 years ago

Are you there?

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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,555
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Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

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