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Pete, Computer Engineer
Category: Mac
Satisfied Customers: 17938
Experience:  Over 16 years of computer experience, CISCO certified
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Videos that I have taken in the past on my I phone 4 will no

Customer Question

Videos that I have taken in the past on my I phone 4 will no longer play although if someone has sent me a video it will play!
Submitted: 1 year ago.
Category: Mac
Expert:  Pete replied 1 year ago.

Hi Anne,

I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 1 year ago.

First thing to do, if you haven't done so already, is to restart the iPhone:

Press and hold the sleep/wake button until the red slider shows up. Drag it, and turn your iPhone off.

After it has shut down, press the power button again to turn it on.

Let me know if the videos work ok after restarting the phone?