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KemAmazon site verrrry slow, cursor bounces over screen,

Customer Question
Customer: KemAmazon site verrrry slow...
Customer: KemAmazon site verrrry slow, cursor bounces over screen, some dropdown windows freeze. Computer restarts at random with no input from me. Started today.
JA: Thanks. Can you give me any more details about your issue?
Customer: Tried CC clean No luck.er. Deleted some apps after problem started. Tried to down another utility. Tried to start in safe mode. Need speed is 5.mb
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Mac Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?
Customer: yes
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.Category: Mac
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Answered in 31 minutes by:
1/15/2016
Mac Support Specialist: Mike, Mac Medic replied 1 year ago
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,527
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
Verified

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:

  • The exact system Version (listed right under Mac OS X)
  • Processor
  • Memory
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Customer reply replied 1 year ago
After 3 attempts with 3 different temporary passwords I gave you up. Restored earlier and further search net. I think I got it fixed. Thanks anyway.
Mac Support Specialist: Mike, Mac Medic replied 1 year ago

OK

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Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,527
8,527 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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