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Do you have a computer?
Mac or Windows?
Ok I don't understand you are trying to make a photo DVD ?
OK have you tired plugging the phone into your computer and importing the pictures?
If you have iCloud photos turned on and the proper software installed they should show up on your computer automatically
On the phone go to Settings / Photos & Camera and turn on iCloud Photo Library then also check Download and Keep Originals then install iCloud for Windows on your computer and they should show up in iCloud Photos on your computer then just copy them to a USB stick and take them to the store. I find it hard to believe that two stores on being a studio could not help you with this... Weird...
I can help you with it by remote or you can do it and leave this conversation open just open a new window on your web browser
OK you have to Accept the offer first
OK let me know.
That depends on your Internet connection. Certainly not longer than half an hour
OK that is not my fault but that is how you do it when it finishes. If you are satisfied, please kindly provide an OK or Above Rating - so I get paid. Please remember we only get a portion of the original amount you pay no matter how long it takes, so bonuses are GREATLY appreciated. Keep in mind you can always come back to this page at any time regarding this question. Thanks!!