How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ashik Your Own Question
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 11062
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Type Your Mac Question Here...
Ashik is online now
A new question is answered every 9 seconds


Customer Question

Submitted: 1 year ago.
Category: Mac
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

I'm sorry that you lost your iPad. If you have iCloud or Find My iPad activated on it then you can track it. On your PC, go to

Then login with your Apple ID or iCloud account you used in your iPad. Click Find My iPhone/iPad button. Then click All Devices, then select your iPad. This will show the iPad in the map. If you are unable to track it, then click Lost Mode in there. This will password ***** it and show custom message you want on it (whenever it goes online).

If it still not find it, then click Erase there. This will erase the iPad and deactivate it. No one will ever able to use that iPad without you activate it again.

(Once it is erased, you need to provide your Apple ID and password ***** activate it again)

If you have not enabled the iCloud and Find My iPad option on it, then you will not be able to track it unfortunately. It can't also be tracked if it is turned off. But it will be erased the moment it turn on (assuming it is connected to internet). Find my iPad option is your only hope now.

I'd also recommend to change your email password, AppStore password ***** all other passwords you used on it. So the person who get the iPad will not be able access your emails or other things that require password.

You should also call your carrier and ask them to disable the services as well as backlist the iPad (if it has a SIM card)

If you've any questions or would like any additional information, please don't hesitate to ask.