Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac

I need help I can't use my ipad sign in. I can't use

Customer Question
I need help I can't...
I need help I can't use my ipad sign in. I can't use facetime. Icloud had one spelling of my name and then it has another spelling incorrect in another place.
Please call me(###) ###-#### I am 73 years old and have to use the phone.
Submitted: 2 years ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 11 hours by:
11/30/2015
Mac Support Specialist: Pete, Computer Engineer replied 2 years ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 19,005
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi Lynn,

You will need to try resetting your Apple ID password:

https://iforgot.apple.com/password/verify/appleid

-

Ask Your Own Mac Question
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 19,005
19,005 Satisfied Customers
Experience: Over 16 years of computer experience, CISCO certified

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
The Facetime icon is missing from my phone. How to find it?
the Facetime icon is missing from my phone. How to find it? … read more
Cris
Cris
58 satisfied customers
Lost my password on iCloud. Lost my password on iCloud.
Lost my password ***** iCloud JA: What exactly are you having trouble accessing? Customer: Lost my password ***** iCloud JA: What's the brand and model of your computer? And the Operating System (OS)?… read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
My Facetime worked fine for years and the past month it
My Facetime worked fine for years and the past month it started failing when I or the other party accept the call. … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
Trying to register for Icloud. Was referred to this address.
Trying to register for Icloud. Was referred to this address. What now … read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
I am trying to install duo FaceTime on google on my iPad but
I am trying to install duo FaceTime on google on my iPad but am not at my home for 6 months so need a verification code emailed to me for my home phone number … read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
I've lost my FaceTime. please help me get it back. It's my
I've lost my FaceTime. please help me get it back. It's my son's birthday & I'm in Mass. and he and family are in Cal. … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
Forgot password can't ign in. Facebook and facetime. Sorry
Forgot password *****'t ign in JA: What exactly are you having trouble accessing? Customer: Facebook and facetime JA: When did you last update Facebook? Customer: Sorry can't remember JA: What have yo… read more
Moses C
Moses C
Bsc
345 satisfied customers
I am on holidays and need to use FaceTime and can't get past
I am on holidays and need to use FaceTime and can't get past iTunes password. I have spent hours on phone to set one up and thought it right but no go. What can I do … read more
Mr.Med
Mr.Med
946 satisfied customers
I need a password in order to get iCloud. Without iCloud it
I need a password ***** order to get iCloud. Without iCloud it seems to be screwing up my Rogers email account. … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,165 satisfied customers
Just went to sign on to FaceTime. Got msg saying I need to
Just went to sign on to FaceTime. Got msg saying I need to put in new Apple ID or password. Cannot do it unless I go to Apple I'd.com … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
46 satisfied customers
When I FaceTime the receiver is not able to see me.
When I FaceTime the receiver is not able to see me. Sometimes the green light is only have visible. Your help will be appreciated. … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,165 satisfied customers
My icloud is full. My icloud is full. IMac OS10.13.1 i
iMac OS10.13.1 i removed my large photo and video files from iCloud … read more
Ricky Kresslein
Ricky Kresslein
Bachelor\u0027s Degree
548 satisfied customers
Lost Apple ID used to setup iCloud. This problem is on my
No. I am talking to her right now on FaceTime on her iPhone . Maybe we can help her now… read more
Moses C
Moses C
Bsc
345 satisfied customers
I have an S5 Iphone - when I facetime my some in New Orleans
I have an S5 Iphone - when I facetime my some in New Orleans I can see him but his screen says poor connection. He has an S6 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,281 satisfied customers
Whenever im on facetime with someone, their screen turns
whenever im on facetime with someone, their screen turns black and i cna't see them … read more
Pete
Pete
Computer Engineer
19,005 satisfied customers
It appears there is a problem to do with iCloud with
It appears there is a problem to do with iCloud with messages being sent back and forth on a duplicated basis. i have spent over 2 hrs with Apple who suggest there is problem with "spooling" and I sho… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,165 satisfied customers
I get the no activation connection for FaceTime when I try
I get the no activation connection for FaceTime when I try to get on iCloud … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,165 satisfied customers
Will not come on, spectrum, no wason facetime hungup toplug
no wason facetime hungup toplug in charger now won't come on … read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x