How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Have Mac with wireless keyboard and wireless pad. Batteries

Customer Question

Have Mac with wireless keyboard and wireless pad. Batteries were low so I changed them. Now Mac cannot find keyboard or pad. Made sure batteries installed correctly. Unplugged Mac for several minutes & plugged back in. Still cannot find wireless devices. My keyboard and pad do not have an off/on switch. Please advise
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me the make and model of the keyboard and mouse please?

Let me know.

Related Mac Questions