How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mr.Med Your Own Question
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1419
Experience:  if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
Type Your Mac Question Here...
Mr.Med is online now
A new question is answered every 9 seconds

I just got the error 43 when renaming a powerpoint

Customer Question

I just got the error 43 when renaming a powerpoint presentation. Now I cannot open it any more. A pure catastrophy as I do need it in a few hours. What can I do?
Submitted: 1 year ago.
Category: Mac
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

First Try to reset the PRAM :

1) Shut down the computer.
2) While the computer is shut down, locate these keys: command (has an apple on it), option, P, and R.
3) Turn the computer on, then press and hold Command-Option-P-R before the gray screen appears.
4) Hold these keys down until you hear the startup sound a total of 3 times.
5) Release the keys.

Now let's check / repair the disk permissions :

1) Restart the machine.
2) Before you have opened any programs, go to Applications / Utilities / Disk Utility.
3) Run the "Repair Permissions" after selecting your Hard Drive from the list on the left.
4) Shut down the computer.
5) Restart and let me know if you can open the powerpoint file.

Thank you

Customer: replied 1 year ago.
Everything is working. Thanks a lot. You saved my day!!
Expert:  Mr.Med replied 1 year ago.

Great ! I'm glad to know that :)

If you have a moment please rate my answer by clicking on one of the stars below , positive rating are appreciated

Thank you

Expert:  Mr.Med replied 1 year ago.

JustAnswer has a 100% satisfaction guarantee. We value you as a customer and very much want you to be satisfied.


Expert:  Mr.Med replied 1 year ago.

if you have a moment please rate my answer positively, this is the only way I can get paid for answering your question.

Thank you very much.

Related Mac Questions