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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 19413
Experience:  5 years as Network Admin, 10+ years of IT support
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Has Amazon put somen kind of block on my mac or IP address?

Customer Question

Has Amazon put somen kind of block on my mac or IP address ? that is making a window pop-up saying that Iam an invalid user
Submitted: 1 year ago.
Category: Mac
Expert:  Josh replied 1 year ago.

Hi,

Have you attempted to change the password ***** use the new password ***** sign in?

Customer: replied 1 year ago.
no i have not what would that do?
Expert:  Josh replied 1 year ago.

That error message is usually an issue with your password ***** not the actual account.

Please click here to reset your Amazon password *****> http://amzn.to/xjjdkA

Follow the steps and use the new password ***** sign in

Expert:  Josh replied 1 year ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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