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Pete, Computer Engineer
Category: Mac
Satisfied Customers: 17912
Experience:  Over 16 years of computer experience, CISCO certified
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I'm trying to shoot tethered in Lightroom 6 with my Sony

Customer Question

I'm trying to shoot tethered in Lightroom 6 with my Sony A7RII and can't get through. The program seems to recognize that I've hooked up to it but the tethered option is grayed out.
Submitted: 1 year ago.
Category: Mac
Expert:  Pete replied 1 year ago.

Hi there,

What version of OS X are you using?

Many users are experiencing this problem when using LR6 with El Capitan (OS X 10.11)

Customer: replied 1 year ago.
I'm using 10.10.5 Yosemite.
Customer: replied 1 year ago.
I have the Remote Camera Control software.
Expert:  Pete replied 1 year ago.

Do you have another Mac available that you can test the camera tethering on?

Customer: replied 1 year ago.
I've tested it on both Macs. Lightroom recognizes the camera (I see it listed under "Devices") but when I try to connect it says it's not connected.
Expert:  Pete replied 1 year ago.

Ok, can you try updating the firmware on the camera and let me know if that helps: