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Problem signing in with my icloud email address on my
Problem signing in with my icloud email address on my macbook pro that I set up at least 6 months ago - message says my cloud email is too long (it's longer that 21 characters, which was never said to… read more
Justin Johnson
Justin Johnson
Owner
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I am having tiring problems trying to register my new credit
Hi, I am having tiring problems trying to register my new credit card on I cloud....It keep says Not valid and yet it is a new card and all the figures are correct … read more
Justin Johnson
Justin Johnson
Owner
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Somehow I installed onedrive. How do I get it uninstalled
Somehow I installed onedrive. How do I get it uninstalled and save my files? I have an early 2009 Mac Pro. … read more
Mr.Med
Mr.Med
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I don't know how to backup my Mac Pro. I have a WS my cloud
I don't know how to backup my Mac Pro. I have a WS my cloud and a netgear attached. … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
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This is*******. My email address is: *****. I tried Adobe
This is*******. My email address is: *****. I tried Adobe Creative Cloud over a year or more ago. I decided I did not want it. Signed off with Creative Cloud and deleted it from my old Mac Book Air. I… read more
Kamil Anwar
Kamil Anwar
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I received an Iphone 8 for Christmas and my granddaughter
I received an Iphone 8 for Christmas and my granddaughter tried to setup my cloud storage for me and I do not know what the password ***** ***** the cloud feature and also for the AppleI ID password … read more
Mr.Med
Mr.Med
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I recently bought a new MacBook Pro and subscribed to the
I recently bought a new MacBook Pro and subscribed to the I-cloud storage system intending to use it as a backup. When I transferred files from my old MacBook via my Time Machine backup all of my Docu… read more
Mike
Mike
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Some college
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I have 40000 photos that are taking up 1/2 the space on my
I have 40000 photos that are taking up 1/2 the space on my macbook pro. I have been told to store them in the cloud and back them up to external harddrive, but that I still would not be able to remove… read more
Mr.Med
Mr.Med
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I use macOS Siera version 10.12.6. Today it is the first
Hi, I use macOS Siera version 10.12.6. Today it is the first time that when opening my contacts, no contacts are there, it is simply empty but can see my contacts in my iphone. I have tried to go to s… read more
Ashik
Ashik
Master's Degree
9,355 satisfied customers
I had Microsoft on my old MAC. Uploaded it to the Cloud to
I had Microsoft on my old MAC. Uploaded it to the Cloud to sell the machine. I have bought a new laptop MacPro and downloaded from the Cloud but the Office is not there. What do I do? … read more
David
David
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Bachelor's Degree
1,641 satisfied customers
I am in Medford, OR where there is no Apple store. There are
I am in Medford, OR where there is no Apple store. There are certified Apple technicians at Connecting Point. After having my MacBook Pro serviced there--it was "corrupted" and they took all of my dat… read more
Justin Johnson
Justin Johnson
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What is i cloud and why does it keep popping up on my
what is i cloud and why does it keep popping up on my laptop? … read more
Damian Costa
Damian Costa
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Best way to store photos. Mac Air Sierra and Mac Book Pro
Mainly having problems with the 2009 Mac Book Pro unable to email, share or Airdrop iPhotos. Will address MacAir situation next … read more
Tim
Tim
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It's not a device problem. I am a Mac Book Pro user. I'm a
It's not a device problem. I am a Mac Book Pro user. I'm a CPA so i understand payroll matters, including filing requirements for W-2s, W-3s, etc. I do volunteer work for a non-profit organization and… read more
Pete
Pete
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I have a file in my Mac Pro loaded with lyrics that I have
I have a file in my Mac Pro loaded with lyrics that I have typed over the years and I also have a book of lyrics that have some pages lyrics that aren't stored on the MacPro. I realize that most lyric… read more
Quiksilver07070
Quiksilver07070
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I have Personal Cloud2-Bay 6Tb installed in iMac an MacBook
I have Personal Cloud2-Bay 6Tb installed in iMac an MacBook Pro on same network. However under finder shared Personal Cloud does not connect. Have tried the 3 methods you suggest to make it connect an… read more
Mike
Mike
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Some college
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...with 2009 Macbook pro ..OSX 10.6.8 ..I lost Realplayer.
...with 2009 Macbook pro ..OSX 10.6.8 ..I lost Realplayer. Won't play Youtube or my vids. ..tried to download fresh RP (for my comp.) on internet, but now RP has become "Realplayer Cloud". (what is th… read more
Ashik
Ashik
Master's Degree
9,355 satisfied customers
Big black X over lines of crosxshairs when on frame &
when using FCP, EFFECTS -- Video filters -- Generator -- Clouds, I get a black "X" crossing the screen where the wireframe would be, but I am on Frame, NOT frame and wireframe. How can I get rid of th… read more
Ashik
Ashik
Master's Degree
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

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John T. F.

John T. F.

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David

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Claws224

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IEEE, Microsoft

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Mac Tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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