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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Had a pop up screen saying my Mac Book Pro is infected. Call

Customer Question

Had a pop up screen saying my Mac Book Pro is infected. Call 1-***-***-****. Is this an Apple related number or a scam? No problems until this came. But cannot get past the pop
Up. Nothing works.
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.


I'm sorry about the issue. That is a scam. When restart the computer, does the popup appear automatically by itself? Or does it occur when you open a particular application, like Safari?

Please reply at the box below. Thank you.

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