How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

My iPad was dropped & now The screen is blank only get a

Customer Question

my iPad was dropped & now The screen is blank only get a slight light when on or connected to charger but absolutely nothing else no cracks etc do you have any idea what is wrong with it? Thanks Cheryl
Submitted: 1 year ago.
Category: Mac
Expert:  Cris replied 1 year ago.

Hi Cheryl,

Thanks for using I am Cris.

Expert:  Cris replied 1 year ago.

Very sorry to hear about your issue. Unfortunately it likely that your device has hardware failure from the impact. Do you have Apple care on your device?

Related Mac Questions