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Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 13220
Experience:  Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
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My 5S has NO speaker sound ??? nothing seems to fix-it ???

Customer Question

Hi, My 5S has NO speaker sound ??? nothing seems to fix-it ???
Submitted: 1 year ago.
Category: Mac
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

This is an old-ish flaw with iphones.. Lets try two initial steps to try and solve it.

First, press and hold the Sleep / wake button and also the Home button at the same time for 15 seconds.. You should see the apple symbol and t he phone should restart..

If you still dont have sound.. Try plugging some headphones or speakers into the headphone jack a few t imes.. Plug, unplug, plug, unplug.

Does that jog the sound back into a normal working condition?

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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