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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8990
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My iPhone won't light up. I get an icon that is the shape of

Customer Question

my iPhone won't light up. I get an icon that is the shape of the iPhone with a red bar inside on the left. I've recently been unable to update the iPhone system. I get an error message saying it cannot log into the apple store to complete the update. My phone number is(###) ###-####
Submitted: 1 year ago.
Category: Mac
Expert:  Mike replied 1 year ago.

PLug it in to your charger. Hold the Sleep/Wake and Home buttons together until you see the Apple Logo. Let me know.

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