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Ask Viet - Mac Tech Your Own Question
Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 38161
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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Just had a virus alert asking me to ringis this genuine

Customer Question

just had a virus alert asking me to ring(###) ###-####is this genuine
Submitted: 2 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 2 years ago.


I'm sorry about the issue. No, that is a scam. Do not call it.

Restart the device, does it work fine now? Or is there still any issue?

What's the model of your device?

Please reply at the box below to continue troubleshooting. Thank you.

Customer: replied 2 years ago.
don't know date just a mac so just restart
Expert:  Viet - Mac Tech replied 2 years ago.

That is a fake message; they just want your money; they would pretend to be from Apple, etc. Please always ignore any popup window, or email message or phone call that you do not know or that you are not expecting.

Are you able to use the computer fine now? Or is there any issue?

Please reply at the box below. Thank you.

Expert:  Viet - Mac Tech replied 2 years ago.

Also, please note that no legitimate support company nor Apple would ever initiate the contact for any computer support (you would contact a support company yourself first if you have any computer issue.)

If there is still issue with your computer, or if you have any further question, please reply back when you are available, so I can help further. If everything is fine, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit when it shows up. Thank you very much,