How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8996
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I just upgraded to Yosemite on my iMac. I can't access

Customer Question

i just upgraded to Yosemite on my iMac. I can't access photos or iPhoto with adobe photoshop lighthouse.
It says upgrade iPhoto, but the ap store has no updates.
Submitted: 1 year ago.
Category: Mac
Expert:  Mike replied 1 year ago.

Yosemite has a new app called Photos... open that and it should import your iPhoto Library

Customer: replied 1 year ago.
when i open adobe I got an error message with Photos
Customer: replied 1 year ago.
it states coulee not complete your request because of a program error
Customer: replied 1 year ago.
I understand. I am trying to use Adobe photoshop lighthouse. When I go to access my photos from the photo ap, adobe gave me that message.
Expert:  Mike replied 1 year ago.

Do you mean Lightroom? What version?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
i resolved it. I needed to go to organizer and import the files.
Expert:  Mike replied 1 year ago.

Yes make sure you go to Help / Check for Updates in LIghtroom.