How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 18128
Experience:  Over 16 years of computer experience, CISCO certified
Type Your Mac Question Here...
Pete is online now
A new question is answered every 9 seconds

Trying to restore disk that crashed on macbook pro

Customer Question

trying to restore disk that crashed on macbook pro
Submitted: 2 years ago.
Category: Mac
Expert:  Pete replied 2 years ago.


What restore method are you using?

Are you getting any error messages?

Customer: replied 2 years ago.
disk not mounted"tried lots of Mac OS X toolsseems disk is dead?it was souding very uglythanks
Expert:  Pete replied 2 years ago.


Try mounting it on another Mac.

If it won't mount on any Mac, then it may indeed have suffered a disk failure.

It MAY be possible to recover the data on it using Remo Recovery or Stellar Phoenix: