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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8996
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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A 14.5.5 is having trouble communicating text edits (protect

Customer Question

a 14.5.5 is having trouble communicating text edits (protect document, etc) with a 12.3.6 word... both macs.
Submitted: 1 year ago.
Category: Mac
Expert:  Mike replied 1 year ago.

There shouldn't be make sure you have the exact same fonts on both machines. Is there a reason you can't use the same version? Try resetting the Preferences on both quit Word, open Terminal and paste this line then hit return:

rm ~/Library/Preferences/

Also try trashing the normal templates on both:

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