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Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 38512
Experience:  IT Engineer for over 15 years
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I downloaded the new iOS, 9.0.1, on iPhone5S. It was

Customer Question

I downloaded the new iOS, 9.0.1, on iPhone5S. It was supposed to correct bugs associated with putting events on the calendar.
It has made a mess of it.
1. First alert and second alert get switched.
2. Or Whatever I put in for Alert gets put in for Second Alert also.
Is there anything you can suggest? If not, do you have a way I can contact Apple and vent? If enough of us contact them maybe they will fix their "fix."
Submitted: 2 years ago.
Category: Mac
Expert:  Richard replied 2 years ago.

Hi there Holly and welcome

Can you please hold the home and power buttons for about 10 seconds until you see the apple logo, then release.

Let the phone restart and tell me if this corrects the problem for you.

It is not a common issue so I want to try to rule out the causes for this on your phone.

Please let me know the results.

Customer: replied 2 years ago.

I've done that many times. I just did the restart then put in an event for tomorrow.

I put in Alert: Two hours before

Second Alert : 1 hour before

When I hit Done, it switched them.

Then when I tried to edit it, it made bot alerts, first and second the same. so they both said 1 hour before. Or the both said 2 hours before.

Maybe I should take phone to Apple store. I've only had the phone a few months and it has lots of open memory. Not that that should be part of this problem.


Expert:  Richard replied 2 years ago.

Are you adding events to the inbuilt calendar or an online one such as Gmail or Hotmail?