How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 36777
Experience:  IT Engineer for over 15 years
Type Your Mac Question Here...
Richard is online now
A new question is answered every 9 seconds

I just installed the new OS Everything I have on my screen

Customer Question

I just installed the new OS Everything I have on my screen is read to me, but the iphone 6 + will not work. It did recharge while talking, but will not turn off (just reads the page) will not do anything
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you hold the home and power button on the phone for about 10 seconds until you see the Apple Logo and let the phone restart.

Once it has restarted let me know i it then functions correctly please

Related Mac Questions