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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8996
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My Mac is running very slowly. Also, I (very accidentally)

Customer Question

My Mac is running very slowly. Also, I (very accidentally) downloaded some junk software that I can't get rid of. I need help cleaning up my Mac.
Submitted: 1 year ago.
Category: Mac
Expert:  Mike replied 1 year ago.

Ok I can help you.

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:

  • The exact system Version (listed right under Mac OS X)
  • Processor
  • Memory

Then go here and download Malwarebytes Anti-Malware for Mac, open it and select Scan:

https://www.malwarebytes.org/mac-download/

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