Ok go to the library folder then look for a folder callled application support. Inside there should be a folder named Flexnext Publisher. Delete it then open the link below and run the file that downloads.
a. Double-click the LicenseRecovery111.dmg
Note: Leave this window open and proceed to the next step.
b. Double-click your Hard Drive.
c. Double-click Applications.
d. Double-click Utilities.
e. Double-click Terminal.
f. Type “sudo python “
Note: There is a space following “python”. Do not press Return.
g. Drag LicenseRecoveryLauncher.app from the LicenseRecovery111.dmg window onto the Terminal Window and press Return.
h. enter user name and password.
I. Follow steps on screen.