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David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1494
Experience:  BSc H.Dip Apple Certified Professional
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I got the disk to eject, thanks. game is The Sims3 Pets and

Customer Question

I got the disk to eject, thanks. game is The Sims3 Pets and it is compatible with my mac. it was purchased from Walmart. i still can't get it to launch when i insert the disk?
Submitted: 2 years ago.
Category: Mac
Expert:  David replied 2 years ago.

When you insert the disc, it should appear on your Desktop.

If it doesn't it could be a damaged disc.

Open a Finder window, then click Finder in the top left menu, and click Preferences.

Then Sidebar tab, and look for the checkbox next to CDs DVDs, and make sure it is ticked.

Now it should appear on the left sidebar. Click it and run the installer.

Expert:  David replied 2 years ago.

Hi, have you had a chance to check my reply?
I look forward to hearing from you.
Kind regards,